Trading Gold for Gems, disabled???

Trading Gold for Gems, disabled???

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Posted by: Avondale.1598

Avondale.1598

Q:

I am a new player (<24 hrs) and I tried to trade gold for gems but vendor would not let me. Says ‘This feature is currently disabled. Please try again later.’

Can you tell me what the issue is? I play with my husband on the same server and he does not have the issue.

Thanks

Trading Gold for Gems, disabled???

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

A:

It may be a function of being a new player. There are some functions in-game on a new-player cool-down to discourage gold-sellers. Such as sending gold/items in mail, or accessing guild banks, etc.

Trading Gold for Gems, disabled???

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Posted by: Moitjuh.7984

Moitjuh.7984

Wait… you can use the tp? Tp is down for two days now :S

Trading Gold for Gems, disabled???

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It isn’t down for me. Maybe you should check your awesomium app.

Trading Gold for Gems, disabled???

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Posted by: Enigmoid.1264

Enigmoid.1264

That feature I believe (but cannot be sure) is disabled for the first week or two to cut down on real world gold traders.

Trading Gold for Gems, disabled???

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Wait… you can use the tp? Tp is down for two days now :S

TP hasn’t been down at all recently. If it’s not working for you and you have logged off/on, check:

  • Is your anti-malware software blocking awesomium.exe, which is the 3rd party front-end for the trading post’s HTML?
  • Do you have admin privileges on the folder that launches gw2.exe?
  • If the above doesn’t do the trick, you can clear out your gw2 cache folder.
    (See the tech support forum for stickies explaining how to do each of the above.)

If none of that works, then open a support ticket — the tech team is very successful helping people to troubleshoot issues with the TP not functioning correctly.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Trading Gold for Gems, disabled???

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Posted by: Avondale.1598

Avondale.1598

About two days after starting I was able to trade gems/gold at trading post. Thanks so much for your responses

(edited by Avondale.1598)