Trading Post - Buy Button Greyed Out

Trading Post - Buy Button Greyed Out

in Bugs: Game, Forum, Website

Posted by: Donari.5237

Donari.5237

I bought an upgrade trident. I decided to salvage the old one to add to my salvage count for the monthly. While I might have been wrong, it looked to me that I did not get credit. So I filtered down to white armor, sorted by price, tried to buy some cheap low whites to test the salvage count.

Suddenly the Buy button was grey and I could not buy items that were clearly still there for sale. I relogged to an alt, did the same filter search, and it was greyed out. So I altered the search to level 80 blues. Still greyed out.

I have not yet restarted the game, which hopefully would do the trick, as it being so close to bedtime I’d just quit the game for the evening. I did just -make- a low white item to test and that one increased my salvage count.

A guild mate says her buy button is fine.

Trading Post - Buy Button Greyed Out

in Bugs: Game, Forum, Website

Posted by: Donari.5237

Donari.5237

Update: Logging in today I was able to buy things as usual. So either time or a full client restart was the answer.

Trading Post - Buy Button Greyed Out

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

There are all sorts of reasons the TP glitches, most of them are due to an issue on our end of the system. Some are easily resolved by restarting the game. Some require more work to resolve, so if it happens repeatedly, I recommend you contact support. They have a very good track record troubleshooting the underlying issues and preventing them.

There are also some stickies in the technical forums that help, e.g. ensuring you have UAC (i.e. admin permissions) or that your anti-malware software (esp. AVG) is allowing the trading post app (awesomonium_process.exe) to access the web.

John Smith: “you should kill monsters, because killing monsters is awesome.”