Trading Post failing to load

Trading Post failing to load

in Bugs: Game, Forum, Website

Posted by: Oblivion.5293

Oblivion.5293

I’m going through trying to troubleshoot this with support at the moment, but when I open up the trading post panel, I get one loading loop and disappears, giving me a blank panel. What’s bad enough is I don’t get an error message, and the rest of the game works fine. I doubt it’s my connection because I don’t have high ping, I have tried deleting the temporary cache files reddit mentioned of, restarting my computer several times, tried the 64-bit game, repaired the game, too many other stuff to go through.

I can’t be the only one going through this right? The only other thing I can think of doing is deleting and re-installing but I’m not even sure if that will work.

Trading Post failing to load

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

I’m going through trying to troubleshoot this with support at the moment, but when I open up the trading post panel, I get one loading loop and disappears, giving me a blank panel. What’s bad enough is I don’t get an error message, and the rest of the game works fine. I doubt it’s my connection because I don’t have high ping, I have tried deleting the temporary cache files reddit mentioned of, restarting my computer several times, tried the 64-bit game, repaired the game, too many other stuff to go through.

I can’t be the only one going through this right? The only other thing I can think of doing is deleting and re-installing but I’m not even sure if that will work.

You could be among the few, the proud, the ones having trouble with just the TP. At least, I haven’t seen many posts on this.

All the ones I’ve seen recently have this in common: the person swapped to Windows 10 and there’s an issue with the way WinX handles the default browser, which interferes with the handoff from GW2 (the TP is basically a custom web browser).

The easiest way to test this theory out is to try to use the in-game /wiki command, e.g.

/wiki TP

If that also fails to load promptly, it’s how Windows handles the handoff to the web client.

WinX (and iirc, Win 7 & have two places where you have to adjust the settings: internet options (which is basically the same as IE’s options) and “default programs”. I believe GW2 and Windows fail to cooperate when these are set differently. Everyone with whom I’ve chatted about this issue has had no problem after changing their default to Firefox, Chrome, or Opera (although I’m sure lots of folks have no trouble with IE either).

Good luck and please let us know how you end up resolving it.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Trading Post failing to load

in Bugs: Game, Forum, Website

Posted by: Oblivion.5293

Oblivion.5293

I remember you, I made the same kind of post before about the issue. Back then it all of the sudden went back up for at least a day but then it’s not displaying anything for the last two days. The thing is that I’m already set up to use Chrome and this never occurred until six days ago.

I’m pretty sure that it’s not a connection issue since I never got some kind of network error pop up. As if it fully loaded to begin with and won’t show. Tried a couple of things that may result for a graphical error such as re-installing the game, and re-updating my graphic drivers and those didn’t work.

I’m still working with support about this issue and I thank them for the patience and effort the few that were working with me, given other stuff going on with the game.

Trading Post failing to load

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

I remember you, I made the same kind of post before about the issue. Back then it all of the sudden went back up for at least a day but then it’s not displaying anything for the last two days. The thing is that I’m already set up to use Chrome and this never occurred until six days ago.

I’m pretty sure that it’s not a connection issue since I never got some kind of network error pop up. As if it fully loaded to begin with and won’t show. Tried a couple of things that may result for a graphical error such as re-installing the game, and re-updating my graphic drivers and those didn’t work.

I’m still working with support about this issue and I thank them for the patience and effort the few that were working with me, given other stuff going on with the game.

I thought I recognized your name from before. I’m sorry the same issue popped up for you.

It’s been a while since I’ve had time to check the thread, so I hope that you figured out a good work-around or solved this.

John Smith: “you should kill monsters, because killing monsters is awesome.”