Transmutation Crystal

Transmutation Crystal

in Bugs: Game, Forum, Website

Posted by: Angrod.4103

Angrod.4103

I recently spent about 3g to buy a some gems from the tp. I proceeded to purchase 5 transmutation crystals with my gems. I never received them and wonder why.

Slappin Dem Muffins
DarkHaven—→IoJ—→FR—→YB
[SE]

Transmutation Crystal

in Bugs: Game, Forum, Website

Posted by: AeroJavi.1687

AeroJavi.1687

Items bought at gemshop get delivered to your mail. If it’s full, you won’t recieve anything. Try deleting some mails (white envelope ones, that are the ones counting towards the 10 limit) and you’ll get your purchase. You may have to delete them all.
If you still don’t get your item, try submitting a ticket: https://en.support.guildwars2.com/app/ask/
But I bet it’s the mail. 8 months and we’re still with these kind of threads…