Transmute charges spent without accepting.

Transmute charges spent without accepting.

in Bugs: Game, Forum, Website

Posted by: Gaebriel.3754

Gaebriel.3754

I don’t know if I’m posting this is in the right forum, since I’m not sure if it’s an actual bug or just some oddity on my part, but here goes!

Earlier today I was checking out potential new future looks on the wardrobe window and had a new set of 6 pieces previewed. Suddenly the confirmation window popped up and disappeared again for like half a second, and the random stuff I was checking out in the wardrobe was suddenly my new look.

The strange thing is that since I was in the middle of browsing pieces, my mouse cursor was nowhere near the accept changes button, let alone that I clicked it.

I’ve done the same thing many times before, so I’m not clicking that button by accident either to see what it does. :P

So this unfortunately meant that I spent 11 charges – 6 for the accident and 5 to revert it again (since one of the pieces of my original look is a free-to-apply Heritage skin), half of what I had left.

I don’t know if this is some known bug, but it makes me pretty hesitant to use the wardrobe tab in the hero panel again, since I wouldn’t like my charges to vanish like that! There’s probably no way for me to get my charges reimbursed?

Transmute charges spent without accepting.

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the CS Team, if you so desire, using the ‘Support’ link above/below and ‘Submit a Request’.

They may, or may not, be able to assist you.

Good luck.

Transmute charges spent without accepting.

in Bugs: Game, Forum, Website

Posted by: Gaebriel.3754

Gaebriel.3754

Thanks, just did that right away. Unfortunately I can’t really ‘prove’ my issue so I don’t put much hope in getting back my charges, but it never hurts to try!