Unable to Use Guild Hall GUIs

Unable to Use Guild Hall GUIs

in Bugs: Game, Forum, Website

Posted by: Veterankyl.1260

Veterankyl.1260

Server: Maguma

Map/location: Both Guild Halls and Guild Initiative Headquarters

Character Info: All of my characters (regardless of race or profession) are affected.

Computer Specs: MacBook Pro, OS X Yosemite, Version 10,10,5

Issue: I am unable to use almost any GUI relating to Guild Halls. This specifically affects the Guild Hall upgrades panel, the Guild Treasury, and the Decoration panel (The one where you change what decoration you’re currently placing. Not the one in the guild storage panel). I am able to open the GUIs, but can’t interact with them in any way. I can’t select anything, scroll through lists, or deposit items into the Guild Treasury. This problem make me unable to progress any guild halls, wether it be though ordering upgrades or contributing materials.

Unable to Use Guild Hall GUIs

in Bugs: Game, Forum, Website

Posted by: Blackwood.9072

Blackwood.9072

I’m afraid you are not the only mac user with this issue, and it does seem to be for most (all?) mac users.

There is another thread here: https://forum-en.gw2archive.eu/forum/support/bugs/Mac-Guild-Hall-upgrades-panels-not-working/first#post5658999

I suggest two things:

  1. - Submit a formal ticket via https://forum-en.gw2archive.eu/external?l=https%3A%2F%2Fhelp.guildwars2.com%2Fanonymous_requests%2Fnew
  2. - Include a screenshot of your guild permissions showing that you do in fact have permission to use the treasury and upgrades. This will stop their first response of “check your guild permissions.”