Guild Wars 2

Okay, so, I’m on the Mac Beta for Guild Wars 2, and while I can use the rest of Black Lion just fine, when I try to access the Gem Store, it just shows the yellow loading symbol and never really stops, and while I can see the tabs at the top of the window, clicking on them doesn’t do anything. I have tried to restart GW2, and given it 12 hours.

Help, please.

You can try clearing the GW2 cache (instructions found [for Windows] in the Knowledge Base accessed via the ‘Support’ link above/below).

Good luck.

Well, to be honest, given that I’m on a Mac, instructions for Windows aren’t particularly helpful, but thank you for the help! Do you know where equivalent instructions are?

Well, maybe you can look at the Windows instructions and apply it to Mac processes.

You can contact the Tech CS Team via the same link.

Good luck.