Unable to access website via Google Chrome

Unable to access website via Google Chrome

in Bugs: Game, Forum, Website

Posted by: Lightstylez.1967

Lightstylez.1967

For 1-2 weeks now i’ve had to switch from Google CHrome to any other browser to access any part of the guild wars 2 website. I usually use CCleaner to empty my Cache/Cookies/Session/Browser History e.t.c every few days – so considering everything is fresh there shouldn’t be any issues.

I’m in the U.K and my provider is BT (British Telecoms)

(edited by Lightstylez.1967)

Unable to access website via Google Chrome

in Bugs: Game, Forum, Website

Posted by: Lightstylez.1967

Lightstylez.1967

I found the issue, Avast Web Shield apparently doesn’t like it when chrome accesses anything guild wars 2 related for some reason.

If i disable web shield i can get on, however thats just a temporary fix. Even if i add the site to the exclusions list avast still blocks it somehow. I’m not sure if i’m adding the exclusion correctly, or if there is just a bigger problem.

Any help?

(edited by Lightstylez.1967)

Unable to access website via Google Chrome

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This may be helpful: http://www.getavast.net/support/turn-off-shields

There are a few different places you can include exclusions. I use Avast, and all Shields, including Web Shield, and I have no issues with interacting with the game or any of ArenaNet’s websites.

Good luck.