Unable to buy gems from ANet

Unable to buy gems from ANet

in Bugs: Game, Forum, Website

Posted by: courin.2314

courin.2314

Currently, when I try to purchase gems (using either a CC or PayPal) I get an error message that says “Unfortunately an error has occurred. Please try again later!” in a red par across the top of the screen.

Anyone else currently having this issue?

Unable to buy gems from ANet

in Bugs: Game, Forum, Website

Posted by: Tsinga.6857

Tsinga.6857

I’ve been having the same issue. I tried buying gems yesterday, figured maybe they were doing maint. but didn’t see any posts about it for that time period. I tried again this morning and the same error. It makes it all the way through to the end screen where you’d usually recieve your gems, but that error pops up instead.

Sonja Bronzeclaw/Tsinga Moonshadow – Jade Quarry

Unable to buy gems from ANet

in Bugs: Game, Forum, Website

Posted by: courin.2314

courin.2314

I have a support ticket in, hopefully that will get it resolved. I did ask, several friends were able to get through the process but I was not.