Unable to delete character

Unable to delete character

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Posted by: jciardha.1936

jciardha.1936

I see this has been an issue in the past, but I’m having it right now.

I keep a spare slot in my account for throwaway characters, always named “We Can Rebuild Him,” and tonight I can’t delete the charr necromancer I have in that slot at the moment. I’d really like that slot back, if possible. Thanks.

Keeper of Buns of Men, a GW2 Tumblr Blog.

Unable to delete character

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Posted by: nottsgman.8206

nottsgman.8206

do you have a character in a beta slot? if you do, delete the character in the beta slot, then try deleting the one you want to delete.

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

Unable to delete character

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Posted by: jciardha.1936

jciardha.1936

do you have a character in a beta slot? if you do, delete the character in the beta slot, then try deleting the one you want to delete.

Nope, my beta slot is empty. Already checked.

Keeper of Buns of Men, a GW2 Tumblr Blog.

Unable to delete character

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Posted by: Incantus.8960

Incantus.8960

Im stuck with the same issue, except its only affecting one character.

Had a bunch of old ones and decided to clean it up abit, all of them except one deleted just fine :S

Unable to delete character

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Posted by: Incantus.8960

Incantus.8960

Can we please get an update on this? I mean I bought that character slot, I’d like to use it…. I dont understand why 1 character of the 5 i wanted to delete isnt deletable :S

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Posted by: RoseofGilead.8907

RoseofGilead.8907

If you want a direct response, you should put in a support ticket. https://help.guildwars2.com/anonymous_requests/new

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Posted by: Hrist Hardottir.1964

Hrist Hardottir.1964

Same problem here.
I sent a ticket yesterday and they told me this:
“The Guild Wars 2 Development Team is aware of this issue and team members currently are working on addressing it.”
Maybe it will be fixed in a few days..

Wotan mit uns.

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Posted by: GundamSentinel.6470

GundamSentinel.6470

Been having the same problem. One of my characters got deleted just fine, but another one just won’t budge.

Unable to delete character

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Posted by: Incantus.8960

Incantus.8960

So its been 3 days, without a single word.

I still have a character slot that I payed for and cannot use because the character in it I have no interest in playing.

It’s only this one character, I’ve been able to delete and remake others, but this one slot wont budge.

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Posted by: Quarktastic.1027

Quarktastic.1027

Log into the character and make sure they have nothing equipped, and have a completely empty inventory.

It technically shouldn’t have anything to do with your issue, but you never know.

Those armadillos would be a lot cooler if they looked more like real armadillos. mmm armadillos
-BnooMaGoo.5690

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Posted by: Incantus.8960

Incantus.8960

Yeah no, that just made him very naked, didnt change anything.

Unable to delete character

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Posted by: enumae.2980

enumae.2980

Running in to the same issue, unable to delete character.

Character name:
R Ê V Ê N Â N T

Has three special characters. I did see an old thread where they had talked about having one special character, and I have deleted characters with one in the name.

Any help would be great.

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Posted by: Jayne.9251

Jayne.9251

Have any of you tried typing in the word “delete” by chance? I know it’s supposed to be the character name, but worth trying?

L’enfer, c’est les autres

Unable to delete character

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Posted by: jciardha.1936

jciardha.1936

I’m still not able to delete the character “We Can Rebuild Him.”

I sent in a support ticket, ANet said the problem was fixed and to try deleting it. Well, the deletion failed, and I was told to keep trying it and if I still couldn’t delete it by Monday to update my support ticket again with the relevant information.

There’s seven hours left until the clock ticks over to Monday in my timezone. So far, I still can’t delete “We Can Rebuild Him.”

Keeper of Buns of Men, a GW2 Tumblr Blog.

Unable to delete character

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Posted by: SunMoonstone.3698

SunMoonstone.3698

I’ve been having this problem too. I’ve only tried to delete one character, so I don’t know if it’s just the one or if I’ll be unable to delete all my characters.

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Posted by: Regimentz.3471

Regimentz.3471

This is the response i got

Our development team is currently aware of the issue regarding character deletion.

They’re periodically working to correct characters who suffer from this issue in a period of approximately 2 to 3 weeks. Please attempt to delete your character at least once every week to see if your issue has been corrected.

If you have not been able to delete your character after 3 weeks, please contact us again so we can continue our assistance.

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Posted by: Geneaux.9547

Geneaux.9547

This is the response i got

Our development team is currently aware of the issue regarding character deletion.

They’re periodically working to correct characters who suffer from this issue in a period of approximately 2 to 3 weeks. Please attempt to delete your character at least once every week to see if your issue has been corrected.

If you have not been able to delete your character after 3 weeks, please contact us again so we can continue our assistance.

I got this reply in my emails with GM M.D.S_Geist:

(My Name)
I have looked at your ticket and it is known bug issue. I apologize for this inconvenience. They correct this issue every two to three weeks by dumping deleted characters that would normally have been deleted by you. We are currently looking into it
Thank You

Regards,

GM M.D.S_Geist

So they are aware of the issue and it will probably be fixed come next patch. Quite possibly tomorrow.

“Man this jungle in the expansion better look so good it gives me flashbacks to Nam.”
Server: Dragonbrand
Guild: Knights of Ares [ARES]

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Posted by: enumae.2980

enumae.2980

Hi,

Sorry for the bump…

Just wanted to see if anyone has had any luck getting their characters deleted?

Unable to delete character

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Posted by: GundamSentinel.6470

GundamSentinel.6470

Nope, still no luck. It’s getting a bit ridiculous after 3 weeks. :S

Unable to delete character

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Posted by: enumae.2980

enumae.2980

Was finally able to delete the character. Thank you!