Unable to download the new patch

Unable to download the new patch

in Bugs: Game, Forum, Website

Posted by: Justinvan.9376

Justinvan.9376

After attempting to download the new patch that just launched at about 8pm est, I encounter a “serious error” that shuts down my game.

When i click the show details button i get:


—> Crash <—
Fatal Error: Fatal disk-error (23) on write,
App: Gw2.exe
Pid: 8584
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 29459
When: 2014-02-05T01:17:29Z 2014-02-04T20:17:29-05:00
Uptime: 0 days 0:00:29
Flags: 0

the error messages continues on but it’s too long to post

Any help would be appreciated.
Thanks

(edited by Justinvan.9376)

Unable to download the new patch

in Bugs: Game, Forum, Website

Posted by: Khisanth.2948

Khisanth.2948

Some errors can be ambiguous and hard to interpret but “Fatal disk-error (23) on write,” doesn’t leave much for the imagination. Make sure the disk is working properly and your account has permission to write to the Gw2.dat file and that there is enough space left on the drive.