I’m playing on a Macbook Pro and since a couple months I have been trying to purchase gems with real money but have been unable to because it’s impossible for me to enter my credit card number.
When I try typing nothing shows up. It’s an azerty keyboard so I need to hold shift to enter numbers (the characters do show up if I don’t use shift) I’ve opened some support tickets for this but none of these have been answered/investigated as far as I can tell.
Thanks for your help
If your CS requests are over a month old with no response, you can submit a new request. If they are not over a month old, you can update your current ticket. You can read the Stickies in Account/Tech Support about why you may not be receiving any emails from the CS Team. (Make sure to check your junk/spam folders, etc.)
Good luck.
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.