Unable to login after DC in story

Unable to login after DC in story

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Posted by: Tamasan.6457

Tamasan.6457

Every time I attempt to login using my main character, I get a network error.

I was in a story instance when the patch hit – was talking to General Soulkeeper right after leaving the dragon lab. Message said I had 3 hours. Was disconnected a few minutes later. Now I can’t load back in. Load screen for Rata Sum comes up, I’m trying to connect to IP 64.25.38.235. Load screen times out and I get a network error, code 1083:5:7:1595:101.

Character name: Eppur Si Muove

Attachments:

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Yes, we’re so sorry! The team is working on a quick fix and we’ll get that addressed ASAP!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Mardukar.8327

Mardukar.8327

Same issue bro, you are not alone at all

Unable to login after DC in story

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Posted by: Ok I Did It.2854

Ok I Did It.2854

2 of my friends are on TS with me are both logged in and playing ok, but I still get that same 1083 error message, it seems anyone who was in game when that crash happened cannot get on, anyone who did not patch before that crash, can get in and play as normal.

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Posted by: Teaser.2843

Teaser.2843

same issue, only throw in new build then login. I can not get past the toon selection screen. so none of my toons can log on to any screen they are on, not just the new map. HELP!!!!!!

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Posted by: stale.9785

stale.9785

Ah, my separate thread can be closed, since this covers my issue as well.

Unable to login after DC in story

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Posted by: tonny.7580

tonny.7580

first update seim proplem

Unable to login after DC in story

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Posted by: SiameKat.3194

SiameKat.3194

I’m having the same issue here. I get through the login screen, and through the character selections screen, but it gives me a connectivity error (1083:5:7:1595:101) and restarts the game.

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Posted by: Snow.2506

Snow.2506

Same issue for me. But it’s kind of expected in a way. You guys killed it with this patch. So happy with what I’ve played so far.

For the love of the high damage, high mobility, glass cannon. Thief to the bitter end.

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Posted by: Heibi.4251

Heibi.4251

Still unable to connect even after the latest patch. I was in after the initial update, but ever since I can’t get back in.

Leader of Central Anime(CA)
Tifa Ran/Ranger with a Pet
Commander WvW – Henge of Denravi

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Posted by: Cacti Eleven.9135

Cacti Eleven.9135

Still unable to connect even after the latest patch. I was in after the initial update, but ever since I can’t get back in.

Yeah, same here. I’m sure it will be fixed shortly though, so just be patient a little longer.

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Posted by: FORTIFIED.8106

FORTIFIED.8106

same problem…i cant log in, on any of my characters even the ones not doing living story. i mean i can log in but i press play it crashed saying something about the network. a while ago even this forum wasn’t working. i thought gw2 was being attacked by hackers or something.

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Posted by: Badastaz.6984

Badastaz.6984

good job download the patch and log in then switch toons and cant get back on.

Unable to login after DC in story

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Posted by: Boogiepop Void.6473

Boogiepop Void.6473

I am also getting this.

Unable to login after DC in story

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Posted by: Tomu.9046

Tomu.9046

I was doing story mission in Dragon’s Stand, and nearly had Faolain killed when i got booted out of game with same network error (Code=1083:5:7:1595:101) …. that was more than an hour ago. I keep trying to log in, but can’t get past the character selection screen no matter what. I even tried a router restart … didn’t do any good. Sure hope a fix will be in place soon …..

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Posted by: Heibi.4251

Heibi.4251

More detail – all my toons are in LA. I still can’t get in after the 2 fix it patches. I was able to log in after the initial big update. Code 1083 for the toon that was logged in before the first and second fix patches and code 7 for a toon that wasn’t. I’ve restarted my computer and reset my modem and router as well.

Leader of Central Anime(CA)
Tifa Ran/Ranger with a Pet
Commander WvW – Henge of Denravi

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Posted by: Icegc.6789

Icegc.6789

SMALL NOTE which maybe could be helpful.

Had the same issue with login but few minutes ago tried to use 64bit Gw2-64.exe instead of 32bit Gw2.exe (game is launched with admin rights ) and after few seconds of Verdant Brink map loading it switched to the correct location Hoelbrak where characters were left.

Did work for two different accounts but from the same network location.

(edited by Icegc.6789)

Unable to login after DC in story

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Posted by: fallamygind.7409

fallamygind.7409

Same issue bro, you are not alone at all

Unable to login after DC in story

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Posted by: Visionary.1705

Visionary.1705

And the exact same issue for me, since i dc´d in the new storyline and can´t log into the game anymore.

Unable to login after DC in story

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Posted by: messiah.1908

messiah.1908

same for me in pvp arena or any area of the game. even if i choose old char i manage to log in the game but dc after couple of min

Unable to login after DC in story

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Posted by: BrotherBelial.3094

BrotherBelial.3094

Still having this problem. 2 hours later. Crazy of me to expect to be able to play a game on patch day.

i5 4690K @ 3.5Mhz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|
|Seasonic S12G 650W|Win10 Pro X64| Corsair Spec 03 Case|

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Posted by: Ark.6839

Ark.6839

I’m glad I won the bet with my guildies… though only half a bit. The bet only involved not being able to play the LS3, not the whole game. Sigh.

Unable to login after DC in story

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Posted by: Le Van Quy.9041

Le Van Quy.9041

You’re not alone…

Unable to login after DC in story

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Posted by: Palador.2170

Palador.2170

Network error .

Please check your Internet connection and try again. (Code=1083:5:7:1595:101)

Sarcasm, delivered with a
delicate, brick-like subtlety.

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Posted by: Evon Skyfyre.9673

Evon Skyfyre.9673

I saw what happened, my ele had her cauldron out in LA. Gaile took a drink.. the servers, the servers!!! They couldn’t handle her transforming

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Posted by: Azala Yar.7693

Azala Yar.7693

Got the same issues, watched two films hoping it would be sorted by the time they finished but still can only get into the character screen. Try to load any character and I just get a delay and no network message.

Don’t suppose there’s an eta for a fix?

(edited by Azala Yar.7693)

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Posted by: Moyayuki.3619

Moyayuki.3619

I just got home from work and I can confirm that I also am a victim of this weird bug.

Server: Dragonbrand
Guild: Moonlit Renegades (Moon)
Highest-Level Toon: Markus Emmerich, 80 Human Scrapper

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Posted by: Zoda Slayer.4176

Zoda Slayer.4176

Yup can’t log in here either ever since patch

Unable to login after DC in story

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Posted by: Moyayuki.3619

Moyayuki.3619

Okay, so I got DC’d, but then I logged back in just fine. Once I did, I saw that I had one unread mail in my inbox. It’s not the LWS3 mission starter, since that is marked on the top right hand corner of my screen. It might be the Black Lion mail that devs have said was sent in error. Thing is, I don’t want to go into my mail to see what it is, in case it was the BL mail that caused me to get DC’d. Maybe someone can look into that on the tech side of things?

Server: Dragonbrand
Guild: Moonlit Renegades (Moon)
Highest-Level Toon: Markus Emmerich, 80 Human Scrapper

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Posted by: themillwater.5846

themillwater.5846

I had the same issue, it started working again. Now I’m getting this one

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Posted by: Lord Dan.7438

Lord Dan.7438

Couldn’t log in with any characters already created, so created a new one just to see and of course it didn’t matter. Getting the same network error code. There was also a couple times I couldn’t even start the game with this same error popping up.

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Posted by: Absolutionis.9427

Absolutionis.9427

I’ve been unable to log in since patch as well. Took a break from the game since the servers were down and keep getting connection errors.

Everything worked fine before.

Weirdly enough, when I try to log on to my character which was last in the new zone, I get a Rata Sum loading screen.

EDIT: Seems that I was able to keep swapping characters until I found one in Lion’s Arch. Then all worked just fine.

(edited by Absolutionis.9427)

Unable to login after DC in story

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Posted by: kellenburger.9245

kellenburger.9245

I hope they didn’t give up on this. It seems there are many of us still struggling to play.

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Posted by: SpellOfIniquity.1780

SpellOfIniquity.1780

Cool. The one time I decide to do PvE, it makes me unable to play the kittening game at all.

Necromancer, Ranger, Warrior, Engineer
Champion: Phantom, Hunter, Legionnaire, Genius
WvW rank: Diamond Colonel | Maguuma

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Posted by: SpellOfIniquity.1780

SpellOfIniquity.1780

I searched “gw2” in my My Computer search bar and deleted the cache, unused .dat and .tmp files as well as any other duplicates that appeared to be unused, emptied my recycle bin, restarted the computer, attempted to log on to different characters -

And doing all of that allowed me to log in again.

My last character had been kicked while in the story and I was getting the same message as other players. After taking these steps, I was able to log in to all of my characters again immediately after taking said steps. So I’m hoping/thinking that something in the cache or other files was the cause of the problem.

Please be responsible about what files you choose to delete!

Necromancer, Ranger, Warrior, Engineer
Champion: Phantom, Hunter, Legionnaire, Genius
WvW rank: Diamond Colonel | Maguuma

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Posted by: Dax.7250

Dax.7250

I also have the same problem. I cannot log in with the 2 characters I experienced crashes 9 hours ago.

Unable to login after DC in story

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Posted by: balonik.2305

balonik.2305

still getting this error

Unable to login after DC in story

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Posted by: InvaGir.9158

InvaGir.9158

Soo any updates about this developers?!

Unable to login after DC in story

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Posted by: Mortyr.3761

Mortyr.3761

login after initial patch worked, login after restarting the game when new version came out killed it for me. not able to log in since the last 11 hours. i rly hope this gets fixed today.

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Posted by: jacob.5609

jacob.5609

I got dc’d last night as the patch went live. I couldn’t get back in then and 12 hours later I still can’t get on!

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Posted by: Kroki.2694

Kroki.2694

Turn off antivirus and run as admin it fix problem for me and then u can run normal next time whit your antivirus on

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Posted by: visual.9641

visual.9641

Good Morning. Try switching worlds from your home server to some highly populated server as guest. That fixed my issue for now.

Unable to login after DC in story

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Posted by: stephanie wise.7841

stephanie wise.7841

yep they changed the name of the update file, security does not recognize it and block the update and ask what action to take with this unknow file. so the patch does not patch, if you do not tell the security to install it. and even doing that there is still a network error that came with the second patch. in my case it took 3 try to get back in the game.

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Posted by: Zamyra.9746

Zamyra.9746

Getting same problem. Started yesterday evening after update. Had a couple of disconects got back in then suddenly dc’d again but now can’t get any further than selecting char and hitting play. loading screen starts then after couple mins get network error box

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Posted by: danizmax.4329

danizmax.4329

Exactly the same problem as Zamyra above has. For now I’m running 32bit client which seems to work.

(edited by danizmax.4329)

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Posted by: HerosMustDie.4903

HerosMustDie.4903

Yesterday I started patching, we all can see a small mark which says we can play the game after some download progress so I clicked on play it logged into gw2 fine. The patch was running in the background I guess.

I jumped into Lions arch then I got a message “do you want to download this instance and you will get notify when it is ready” I said yes then it downloaded the I got a message it was ready so I jumped in LA. Then from there I switched to “IRON MARCHES” to help my guild mate to fight the “Fire Shaman” while on the second phase of the boss I got disconnected from GW2.

From yesterday till now I see the same error message “No internet connection network error” I am not happy at the moment. I am able to get into character select screen, All my character are in PVP zone and 1 character in Lions Arch. I tried to login with all character I get the same error. WHEN I CAN EXPECT A FIX. I created a support ticket too. I LOVE THE PATCH BUT UNABLE TO EXPERIENCE THE PATCH IS PAIN IN THE NECK.

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Posted by: Bartender.1674

Bartender.1674

Both my girlfriend and I are still experiencing this problem, we disconnected while trying the first story instance last night (CET). I played a bit on another character shortly after, but disconnected as well. Today neither of us can log in on any of our characters.

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Posted by: Lyrsen.6702

Lyrsen.6702

I can not login this morning either, I was disconnected yesterday just after I logged in then had to go to work.

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Posted by: Shigofumi.2354

Shigofumi.2354

Same issue here ;(

Unable to login after DC in story

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Posted by: alain.1659

alain.1659

So? Which team is working on that issue “QUICKLY” may I ask? And how come these mistakes always, but always happen after a patch? Come on. You are a company here.