Unlocked a weapon skin. Not in wardrobe?

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

So just now, I attempted to unlock an exotic rifle skin. Got the actual rifle from pvp loot. Right clicked. Selected “UNLOCK SKIN”. Got the usual “this weapon will be account bound, are you sure?” blah blah. No weird errors or anything.

I go to my wardrobe to find it, and I don’t see it anywhere. I should definitely have the skin 100% already.

My mistake was instead of hanging on to it I salvaged it instead (didn’t want the rifle itself because of stats, just wanted skin) and it’s still not there. Rebooted the game, and double checked. Nothing.

I didn’t think to write the name down because obviously this doesn’t happen normally. Can anything be done?

(edited by Zabstract.3784)

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

Just tested this on another random weapon I didn’t have the skin for yet. Unlocked the skin, but not showing up in the wardrobe at all.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Amaimon.7823

Amaimon.7823

By scrapping it, you mean you salvaged it? That shoudve unlocked the skin as well.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Amaimon.7823

Amaimon.7823

Just tested this on another random weapon I didn’t have the skin for yet. Unlocked the skin, but not showing up in the wardrobe at all.

I suggest you make a series of screenshots of the process and upload the pictures here. Then a dev can more appropriately see what is going on.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

By scrapping it, you mean you salvaged it? That shoudve unlocked the skin as well.

Yes. Salvaged it. As you said that should also just unlock the skin.

I’ll attempt to add some screenshots if it’ll help.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

@Zabstract: could you do the following for us:

  • Go to your bank.
  • Open the third tab (wardrobe)
  • Click on ‘weapons’
  • From the filter on the upper right, choose ‘rifle’
  • Take a screenshot.
  • Unlock another rifle skin
  • Repeat and take another screenshot.

As you’ve described your symptoms, you should see two identical screenshots. If the unlock is going through, you would see one new skin in the wardrobe.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I was wondering if the character that salvaged the Rifle could equip Rifles. Because, if not, it would not show up in Hero Wardrobe, but only in Bank Wardrobe.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

Okay, well just an update for anyone who may of seen this. Was busy yesterday so I didn’t have time to test.

So just now I tested this and went and bought a random weapon from TP (just a random exotic hammer if you need to know).

I made sure it was something I didn’t have unlocked yet. Went to the bank, found it in the wardrobe storage and everything. Not unlocked yet.

Unlocked the skin, went to the normal wardrobe to equip it and sure enough it works now. The skin is unlocked. I have no idea why it didn’t work yesterday.

I’m still super mad because at the time when it DIDN’T work I really wanted that rifle skin. Lol. Now it’s just lost forever I guess. Will post again if I run into this issue.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

…I really wanted that rifle skin. Lol. Now it’s just lost forever I guess. Will post again if I run into this issue.

Did you check the bank’s wardrobe for the skin? Which skin was it?

John Smith: “you should kill monsters, because killing monsters is awesome.”

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

…I really wanted that rifle skin. Lol. Now it’s just lost forever I guess. Will post again if I run into this issue.

Did you check the bank’s wardrobe for the skin? Which skin was it?

That’s what I’m kicking myself slightly for. Since the rifle itself I really didn’t want anyways (just wanted skin). I went ahead and salvaged it without thinking to write down the name or something. All I remember it was a decent looking exotic rifle.

But honestly you really can’t expect something to bug out like that. Lol. I should of 100% had the skin as soon as I selected the “Unlock skin” option.

I’m willing to accept the loss just as long as something like this doesn’t happen again. I’ll for sure try and keep track of names now just in case.

Also yes, I did check the bank’s wardrobe for it. Didn’t see it anywhere.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

…I really wanted that rifle skin. Lol. Now it’s just lost forever I guess. Will post again if I run into this issue.

Did you check the bank’s wardrobe for the skin? Which skin was it?

That’s what I’m kicking myself slightly for. Since the rifle itself I really didn’t want anyways (just wanted skin). I went ahead and salvaged it without thinking to write down the name or something. All I remember it was a decent looking exotic rifle.

But honestly you really can’t expect something to bug out like that. Lol. I should of 100% had the skin as soon as I selected the “Unlock skin” option.

I’m willing to accept the loss just as long as something like this doesn’t happen again. I’ll for sure try and keep track of names now just in case.

Also yes, I did check the bank’s wardrobe for it. Didn’t see it anywhere.

I realize that you’re frustrated because you can’t find the skin you wanted to use in the first place. And now you’ve spent a lot of time investigating, without being able to lay your hands on that skin. That can’t be fun.

All the same: I encourage you to go through the wardrobe to see if you can identify the skin you wanted.
If it helps, you can also look at these galleries:


I guess what I’m suggesting is that it probably did unlock — the wardrobe has been around for several years now and it’s been very reliable for millions of players and even more millions of unlocks. It would be a stretch to imagine that you ran into the one situation in which salvaging a weapon didn’t unlock its skin, but that no one else has ever encountered that situation.

(People do run into issues with minis and occasionally collections, because the unlock system works differently.)

tl;dr I’m confident you unlocked a skin, if you salvaged the weapon. You just have to find it now.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

An easier way might be to equip a rifle on one of your characters, and then use the Hero panel Wardrobe.

A lot less rifles to go through. Also, look at spearguns/harpoon guns. Sometimes, they look just like rifles.

You could also try a -repair of the client, just in case of corrupted file(s). Instructions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search – Repair’.

Good luck.

(edited by Inculpatus cedo.9234)

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Khisanth.2948

Khisanth.2948

The harpoon gun scenario seems a lot more likely …

Same issue with staff and trident and occasionally scepter due to the icons.

Edit: After checking my wardrobe I remember I ran into something similarish when I got Flamebelcher. It looks like a rifle and the name is not something you would expect on a harpoon gun.

(edited by Khisanth.2948)

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

An easier way might be to equip a rifle on one of your characters, and then use the Hero panel Wardrobe.

A lot less rifles to go through. Also, look at spearguns/harpoon guns. Sometimes, they look just like rifles.

You could also try a -repair of the client, just in case of corrupted file(s). Instructions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search – Repair’.

Good luck.

I don’t think I’ve ever felt so stupid in my entire life. My god.

This was the “missing rifle” in question: http://imgur.com/a/VN43D

It was a harpoon gun the entire time. I’m seriously facepalming right now. As soon as I read “harpoon gun” I just knew deep down..

In my defense though, IT LOOKED JUST LIKE A RIFLE MAN. LOL. I didn’t even think to read. Just saw that it looked cool. Without using my brain I just unlocked the skin, went to rifles and didn’t see a match and just freaked out ever since. Never bothered to see if it was a harpoon gun.

But uh.. ahem. Yeah, that was a wild ride. My deepest apologies for the confusion.

Nothing to else to see here folks. We can all go home now >.<

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Aww, it’s happened to all of us at one time or another. Otherwise, it wouldn’t be a suggestion. Lol.

Glad it got resolved. =)

(Make sure to close any ticket you might have submitted.)

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

IC is right: I wouldn’t feel bad at all. We’ve all done the same (or worse!) — the naming convention on skins & weapons can be … let’s call it confusing. I’m glad it got resolved, even if you didn’t end up unlocking a cool rifle skin like you thought.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Amaimon.7823

Amaimon.7823

An easier way might be to equip a rifle on one of your characters, and then use the Hero panel Wardrobe.

A lot less rifles to go through. Also, look at spearguns/harpoon guns. Sometimes, they look just like rifles.

You could also try a -repair of the client, just in case of corrupted file(s). Instructions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search – Repair’.

Good luck.

I don’t think I’ve ever felt so stupid in my entire life. My god.

This was the “missing rifle” in question: http://imgur.com/a/VN43D

It was a harpoon gun the entire time. I’m seriously facepalming right now. As soon as I read “harpoon gun” I just knew deep down..

In my defense though, IT LOOKED JUST LIKE A RIFLE MAN. LOL. I didn’t even think to read. Just saw that it looked cool. Without using my brain I just unlocked the skin, went to rifles and didn’t see a match and just freaked out ever since. Never bothered to see if it was a harpoon gun.

But uh.. ahem. Yeah, that was a wild ride. My deepest apologies for the confusion.

Nothing to else to see here folks. We can all go home now >.<

HAHA* If I were you, I’d remember this story, it makes for a good laugh. And don’t hurt yourself too much, it happened to the best of us.
I remember I was crafting the Ad Infnitum, went all the way of making that weird sub-backpack. So when I was done I salvaged it for the ectos.
Then came tier 2. And I had to craft it all over again because that item was used in upgraded forms every tier. I don’t think I’ve stopped facepalming myself for the rest of the day.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

An easier way might be to equip a rifle on one of your characters, and then use the Hero panel Wardrobe.

A lot less rifles to go through. Also, look at spearguns/harpoon guns. Sometimes, they look just like rifles.

You could also try a -repair of the client, just in case of corrupted file(s). Instructions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search – Repair’.

Good luck.

I don’t think I’ve ever felt so stupid in my entire life. My god.

This was the “missing rifle” in question: http://imgur.com/a/VN43D

It was a harpoon gun the entire time. I’m seriously facepalming right now. As soon as I read “harpoon gun” I just knew deep down..

In my defense though, IT LOOKED JUST LIKE A RIFLE MAN. LOL. I didn’t even think to read. Just saw that it looked cool. Without using my brain I just unlocked the skin, went to rifles and didn’t see a match and just freaked out ever since. Never bothered to see if it was a harpoon gun.

But uh.. ahem. Yeah, that was a wild ride. My deepest apologies for the confusion.

Nothing to else to see here folks. We can all go home now >.<

HAHA* If I were you, I’d remember this story, it makes for a good laugh. And don’t hurt yourself too much, it happened to the best of us.
I remember I was crafting the Ad Infnitum, went all the way of making that weird sub-backpack. So when I was done I salvaged it for the ectos.
Then came tier 2. And I had to craft it all over again because that item was used in upgraded forms every tier. I don’t think I’ve stopped facepalming myself for the rest of the day.

Well everyone is certainly making me feel a lot better about this. Haha. Your story is also hilarious. My god lmao.

But just like you, and others have said we’ve all made those dumb errors. Some funner than most. But hey WE GOT A GOOD LAUGH SO WORTH??

I’ll for sure look back on this like a year from now and laugh myself into a coma. It’ll be great~ Thanks for sharing the story!

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Khisanth.2948

Khisanth.2948

Well everyone is certainly making me feel a lot better about this. Haha. Your story is also hilarious. My god lmao.

But just like you, and others have said we’ve all made those dumb errors. Some funner than most. But hey WE GOT A GOOD LAUGH SO WORTH??

I’ll for sure look back on this like a year from now and laugh myself into a coma. It’ll be great~ Thanks for sharing the story!

Let me fix that for you!

Go open the wardrobe and then look at all the harpoon gun skins that you want on a rifle but will never be able.

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Zabstract.3784

Zabstract.3784

Well everyone is certainly making me feel a lot better about this. Haha. Your story is also hilarious. My god lmao.

But just like you, and others have said we’ve all made those dumb errors. Some funner than most. But hey WE GOT A GOOD LAUGH SO WORTH??

I’ll for sure look back on this like a year from now and laugh myself into a coma. It’ll be great~ Thanks for sharing the story!

Let me fix that for you!

Go open the wardrobe and then look at all the harpoon gun skins that you want on a rifle but will never be able.

Now that was just DIRTY. A man couldn’t just sleep in peace tonight, huh?!

Well THANK YOU for all the nightmare fuel you just provided. Appreciate the help <3

Unlocked a weapon skin. Not in wardrobe?

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Posted by: Malediktus.3740

Malediktus.3740

Glad you found it, I am always worried about bugs that make unlocks vanish from account after noticing a random dye (4s value one) missing from my collection one day. So far I did not encounter such a bug again.

One of my 30 accounts (Malediktus.9250).