Guild Wars 2

A number of players on my friends roster show up as “…” instead of showing their account name and/or last loggin-in character. Is this an account problem (requiring me to contact support) or a bug?

It might be associated with people being on different worlds (especially cross data center worlds, e.g. Anvil Rock (US) vs Blacktide (EU) ). But not everyone on a different world (or different data center is affected).

In addition, I sometimes cannot send email (neither via account nor character name) or in-game whispers. Other times, I can send, but they cannot reply. Or I can email, but not whisper…and so on. It’s also inconsistent: some days, I don’t have any problem contacting that particular person.

If it’s a bug, I don’t mind waiting for a fix (annoying, but we can often work around it by emailing a third person). On the other hand, if it’s an account issue, I’ll submit a ticket right away (I don’t want to add to their queue unnecessarily if it’s not).

Thanks for your help in advance.