Update Destroyed Game Client

Update Destroyed Game Client

in Bugs: Game, Forum, Website

Posted by: Dragon Ruler X.8512

Dragon Ruler X.8512

On this last update my client was completely rendered inoperable.

I attempted to use the “repair” mechanic listed in the forums, but that didn’t work. In fact – that crashed too.

The process was actually knocking my entire computer offline. If I used the direct executable or a short cut I got the same result. It would stall out in a few different places randomly. The “Initializing Screen”, the point where that disappears, the point after that where it comes back but hasn’t rendered the “Log In” button or the progress bar, the point where both are rendered and the progress bar doesn’t move or have indicators, and the part where it has indicators, but then stopped cold in around 8%.

The client would freeze my entire computer functions – internet stopped working – and frequently explore.exe stopped working causing me to restart the computer each time.

The client would indicate it’s frozen state by when I clicked on it. The first click would put a large black box behind it – the second would turn it white. It would occasionally give me the option to “Send Error Report” (something like that), but then turn around and say “Error 2: A serious error occurred and your email could not be sent to Anet!” or something like that (pretty sure it was error 2)

Things I tried..

I turned off all firewalls
I changed internet cables
I reset the router and modem
I changed internet entirely by using a different ISP (mobile app)
I flushed dns
I turned off all unnecessary internet adapters
I did everything you could probably come up with

Finally I just uninstalled it and grabbed the online Gw2Setup.exe file and used that.

SO FAR: It is at 4% and actually working…I’ll be coming back here to note if it succeeds entirely or not.

Why did this happen to me and not others?

Update Destroyed Game Client

in Bugs: Game, Forum, Website

Posted by: Dragon Ruler X.8512

Dragon Ruler X.8512

SO FAR:
I’m at 19% and the progress bar is gone.

It says 19% – shows the red line – but doesn’t have a listing of files downloading or the speed it was coming in at or the files remaining…

Update Destroyed Game Client

in Bugs: Game, Forum, Website

Posted by: Dragon Ruler X.8512

Dragon Ruler X.8512

Also – The client hasn’t “frozen” everything yet, but it’s like it just stopped cold.

Update Destroyed Game Client

in Bugs: Game, Forum, Website

Posted by: Dragon Ruler X.8512

Dragon Ruler X.8512

Update: Just used the “Log In” button at 19% and I’m seeing the Welcome, Dragon Ruler X! and the announcements, but I can’t use the “Play” button and it is still not doing anything…after waiting for extensive minutes the client began running normally.

Update Destroyed Game Client

in Bugs: Game, Forum, Website

Posted by: Dragon Ruler X.8512

Dragon Ruler X.8512

Last Update: Seems the uninstall – re install worked – but there were serious drops in connection where I’d go minutes seeing nothing but the bar and the previous percentage…it wasn’t until I monitored it on the network that I saw constant minor 0.04Mbps spread out over a few second intervals. Point being – I had to wait through a lot of that to get this back up.