Guild Wars 2

I have an Earring of the hive account bound to one of my characters and have spent a good deal of time trying figure out how to extract the queen bee from the accessory. So far I have tried Black Lion Salvage kit, an Upgrade extractor and the Infusion extraction device, but none of them will allow me to remove the upgrade. What do I do?!? The queen bee is worth 2.7k gold at the moment on the trading post, i’m not even interested in selling it I just want to transfer it to a different character but it is currently soulbound.

If anything I would like a refund for the upgrade extract I bought with real money since the description of it does say " will remove the upgrade from any item", in its description. Because of this I believe there must be a bug in the system, otherwise I change in description would be necessary.

For more information on the earring it is not ascended, it is an exotic. So normal salvaging would usually be able to break it down.

Are you saying that the item can’t be salvaged? If so, contact support. Tell them the name of the item you have it in and your goal (to recover it).

There’s a strong chance support will have a solution for you, possibly to give you a replacement Queen Bee and ask you to destroy the other item.

Which exact item is the queen bee currently inside, out of curiosity?

As for any refund or direct response from Anet, you’d need to submit a support ticket. Let them know that you’d like a refund for the upgrade extractor (keep in mind they likely won’t refund your real-life money but, if they decide to refund you the amount, will instead give you the gems back), and also let them know that you need help getting the upgrade out of your current item.

Thanks, I’ll contact support on the issue.
The earring is called Rabid earring of the hive and it was an orichalcum earring with the jewel for the rabid stat infront of it’s name e.g.

.____ Orichalcum Earring. with the: ____ = jem for rabbit.

For some reason i couldn’t find the original on the market place.

Odd. I don’t see an Exotic Orichalcum Earring with Rabid stats listed in the Wiki. Where did you acquire it?
I do, however, see an Orichalcum Ring available with Rabid stats.

If there is such an item, it would be great to add it to the Wiki.

I think I bought it off the trading post but as an orichalcum earring, but yeah it definitely isn’t on the trade-post now. Just to confirm it has the stats:
53 Precision
53 Toughness
73 Condition Damage
and this would have been a year ago.

I’m pretty sure that there are no crafted rabid earrings, except the Tortured Root item. You might have bought it from a karma vendor. I’m not sure if those items can be salvaged now (they used to not be able to be salvaged, anyway), but still, an upgrade extractor should have worked on those.