Vendor dialog randomly scrolls when selling

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: Escadin.9482

Escadin.9482

Discription:
When this bug occours, the selling dialog scrolls towards the bottom every time I sell an item. Selling them via right cllick -> sell, double click or the sell button on the bottom right doesn’t make a difference.
It makes selling the houndreds of items I loot during events extremely tedious.

Recording of the bug in action:
https://www.youtube.com/watch?v=7KyPofvhDIo

Reproducibility:
I have no idea why and when it occours. Seems pretty random to me. Sometimes I can sell normally, sometimes I can’t. It can be there from the second I log in or only occour after hours of consecutive playtime. Sometimes I sell a few items just fine and then the bug appears at the 4th or 5th sale. However, once the bug is active it becomes really hard to get rid of it and it is guaranteed to happen on every item I sell from there on.

Closing and re-opening the vendor doesn’t fix it. Relogging or restarting the game doesn’t affect it. It disappears on it’s own after 30 to 60minutes if I just ignore it and keep playing.
However, playing another character does make a difference. The bug seems to haunt each character individually.

What I tried:
Naturally, I suspected my mouse. I tried to double click the insides or drag and click around the frames of other dialogs which also have scroll bars but the bug doesn’t show up there.
I also don’t experience any issues while zooming, rotating the camera, clicking at enemies or whatever you do during normal gameplay and I don’t have any issues with my mouse in other games or programs.
And finally, I tried replugging my mouse and plugging it into a different usb port. No change and effect whatsoever.

This bug is 100% limited to vendor dialog.

(edited by Escadin.9482)

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

Hmm, it says the video is private O.o

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: Escadin.9482

Escadin.9482

Hmm, it says the video is private O.o

How about now?

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Not that your vendor selling isn’t a bug, but have you considered salvaging the items, or selling them on the TP? You would make lots more Gold.

Just a thought.

p.s. Video works now.

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

Yup, working now. O.o Weird bug indeed. I would say that mouse scroll thing is to blame but as you said other windows or even out of game stuff are fine.. I have no much to suggest. Are you using some type of device or special mouse/keyboard (I forgot how those are called) or some software suppose to monitor your keystrokes? Maybe the game is receiving a wrong/ghost input from somewhere.

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: atheria.2837

atheria.2837

Discription:
When this bug occours, the selling dialog scrolls towards the bottom every time I sell an item. Selling them via right cllick -> sell, double click or the sell button on the bottom right doesn’t make a difference.
It makes selling the houndreds of items I loot during events extremely tedious.

Recording of the bug in action:
https://www.youtube.com/watch?v=7KyPofvhDIo

Reproducibility:
I have no idea why and when it occours. Seems pretty random to me. Sometimes I can sell normally, sometimes I can’t. It can be there from the second I log in or only occour after hours of consecutive playtime. Sometimes I sell a few items just fine and then the bug appears at the 4th or 5th sale. However, once the bug is active it becomes really hard to get rid of it and it is guaranteed to happen on every item I sell from there on.

Closing and re-opening the vendor doesn’t fix it. Relogging or restarting the game doesn’t affect it. It disappears on it’s own after 30 to 60minutes if I just ignore it and keep playing.
However, playing another character does make a difference. The bug seems to haunt each character individually.

What I tried:
Naturally, I suspected my mouse. I tried to double click the insides or drag and click around the frames of other dialogs which also have scroll bars but the bug doesn’t show up there.
I also don’t experience any issues while zooming, rotating the camera, clicking at enemies or whatever you do during normal gameplay and I don’t have any issues with my mouse in other games or programs.
And finally, I tried replugging my mouse and plugging it into a different usb port. No change and effect whatsoever.

This bug is 100% limited to vendor dialog.

Mouse clicks/scrolling are WAY OFF THE MARK.

Scrolling must be done WAY right of the movement bar or doesn’t work until you grab the darn bar.

This is not just vendors, it’s impacting clicking on almost anything.

Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: Escadin.9482

Escadin.9482

Not that your vendor selling isn’t a bug, but have you considered salvaging the items, or selling them on the TP? You would make lots more Gold.

Just a thought.

p.s. Video works now.

Thanks for checking the video! I don’t know about lots more gold… I’m gonna salvage them again but even then I still have to sell the sigils.

Yup, working now. O.o Weird bug indeed. I would say that mouse scroll thing is to blame but as you said other windows or even out of game stuff are fine.. I have no much to suggest. Are you using some type of device or special mouse/keyboard (I forgot how those are called) or some software suppose to monitor your keystrokes? Maybe the game is receiving a wrong/ghost input from somewhere.

Nope, not to my knowledge. This bug only occours since earlier this week and I haven’t knowingly changed anything about my setup.

Mouse clicks/scrolling are WAY OFF THE MARK.

Scrolling must be done WAY right of the movement bar or doesn’t work until you grab the darn bar.

This is not just vendors, it’s impacting clicking on almost anything.

I’m not sure I understand what your point is. I definitely 100% garuanteed have no issues outside of the vendor dialog in this game.

(edited by Escadin.9482)

Vendor dialog randomly scrolls when selling

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can sell sigils on the TP; there’s often buy offers that will net you the same amount as vendoring, if not more.

You can Mystic Forge almost all items for a chance at better items. That’s what I do with anything I don’t salvage or sell on the TP. Sigils and Runes are great for the MF.

You can contact the CS Team via the ‘Support’ link and ‘Submit a Request’ for assistance, should you so desire.

Either way…best of luck.

(edited by Inculpatus cedo.9234)