Volcanic Fractal bug. Prevents Progress

Volcanic Fractal bug. Prevents Progress

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Posted by: Mustafa.7684

Mustafa.7684

Was playing fractals with a random group in the volcanic one. We got to the final boss when all of sudden some of us stepped into the lava that pops up from the floor. 2 of our party members avoided it while the rest got trapped.

Now we died… however the lava effect was not going away. We were taking -4200 dmg per second. At the end we all died and restarted from the checkpoint. But at this point as soon as we rezzed we died immediately as the lava effect was still on going. Even after we died we were still being burn to our horrible death. our allies couldn’t rez us because the burning was still on us.

So we left the fractal only to find out.. WE WERE STILL ON FIRE. Group fell apart because we had to wait 1 HOUR for the effect to ware off. Once we reached LA it was gone. But i do expected some compensations for destroying my armor for not letting us complete the fractals.

This pic shows that we had the lava affect on but i wasnt able to take a pic while the mouse was hovered over it to shows its duration.

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Volcanic Fractal bug. Prevents Progress

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Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

Thanks, it’s being worked on right now.

Volcanic Fractal bug. Prevents Progress

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Posted by: neon.4863

neon.4863

Just posting to say this happened to my group last night and the only solution we found was for the affected players to log out, then back in (since you can rejoin fractals now). Pointing this out in case anyone else affected by this bug reads this before it’s fixed.

Volcanic Fractal bug. Prevents Progress

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Posted by: skullmount.1758

skullmount.1758

Not sure if this is related, but we kind had something similar on the Frozen/cold fractal (fractals level 10, also happened to be the first of the three fractals) last night. The frostbite or whatever it was stayed (stayed on the same level though, was frostbit lvl9 for me) on me and a couple of the others after we killed the elemental thing. It went away once we became defeated (downed didn’t stop it). If this is intended, you can ignore this.

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Volcanic Fractal bug. Prevents Progress

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Posted by: Opt.3714

Opt.3714

Not sure if this is related, but we kind had something similar on the Frozen/cold fractal (fractals level 10, also happened to be the first of the three fractals) last night. The frostbite or whatever it was stayed (stayed on the same level though, was frostbit lvl9 for me) on me and a couple of the others after we killed the elemental thing. It went away once we became defeated (downed didn’t stop it). If this is intended, you can ignore this.

You can still light a fire and stand near it to remove Frostbite after the elemental is dead.

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Volcanic Fractal bug. Prevents Progress

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Posted by: Shadow.9418

Shadow.9418

Happened to me last night, i am an elementalist and used the fiery greatsword skill 3, fiery whirl, i stopped right next to one of these lava pools and was pinned there, i had no dodge, no movement, my party went to allot of effort to shield me from the damage so i could still be useful and fight. The fight ended and i was still stuck so i got the idea to switch one of my skills to lightning flash, this got me unstuck and was able to continue with no further issues to the next fractal.
Until this gets fixed i advise any eles to go into this fight with lightning flash equipped, mesmers have blink and it should work too, and if you have a mesmer in your party that’s still mobile, ask them to throw you a portal, i haven’t tested this but it should work too i think. If it’s anywhere near how lightning flash works at least.
*edit: was level 28 fractals if this matters

(edited by Shadow.9418)

Volcanic Fractal bug. Prevents Progress

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Posted by: skullmount.1758

skullmount.1758

Not sure if this is related, but we kind had something similar on the Frozen/cold fractal (fractals level 10, also happened to be the first of the three fractals) last night. The frostbite or whatever it was stayed (stayed on the same level though, was frostbit lvl9 for me) on me and a couple of the others after we killed the elemental thing. It went away once we became defeated (downed didn’t stop it). If this is intended, you can ignore this.

You can still light a fire and stand near it to remove Frostbite after the elemental is dead.

I suppose we could have, but none of use decided to go back (was already into the woods). I could swear it automatically went away after we defeat the element, but maybe I’m mistaken.

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Volcanic Fractal bug. Prevents Progress

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Posted by: Mad Rasputin.7809

Mad Rasputin.7809

It has never went away automatically. (Talking about the frostbite).

You always have to clear it by a fire before progressing to the woods and the boss. Otherwise, I believe dying is the only way to clear it.

Volcanic Fractal bug. Prevents Progress

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Posted by: flamingsnot.5987

flamingsnot.5987

Just posting to say it happened to me just now. Broke all my armor. please send me money to compensate. Very frustrating and it’s my first time on that level too!

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(edited by flamingsnot.5987)