Guild Wars 2

My warrior has been level 80 for many, many months and has had all trait points spent up through Grandmaster. I just now logged in (after only a few days of not playing it as I park it in Black Citadel/Plains of Ashford to run my Ascalon Kills/Events daily with it) and noticed I was running much slower than usual as I always have the trait “Warrior’s Sprint” (#3 in Discipline) activated which gives a 25% speed bonus while wielding a melee weapon. Ran with my Rifle equipped, then ran with my Greatsword equipped…no change in run speed. So I check my traits to see what the issue was and I was welcomed with not only seeing all of my trait points stripped and unspent, but that I also suddenly no longer have the Grandmaster trait line unlocked.

This is not an issue of me having never unlocked grandmaster level traits, or of my manually reseting my trait points at a trainer and forgetting. This is an issue of my Grandmaster trait line no longer being unlocked and all of my trait points being suddenly unspent. As a note, the 99 Skill Points sitting unspent are extras, I have all skills unlocked already, so this really shows that I’ve played this character a lot and obviously didn’t just forget to pick up my Grandmaster manual along the way.

I’m not looking for a Grandmaster Manual to be replaced, but if you wish to, then I would very much appreciate it, though it’s not that expensive. I just want this to be documented in case someone else has recently had the same issue and perhaps for ArenaNet to keep an eye out for a bug that would cause this.

I was unsure of whether to post this in Bugs, Technical Support, or Account Issues as it overlaps all three of these areas, but I was more certain of it being primarily a bug and one that others might have suddenly experienced as well. Even still, here is my support ticket I have filed as well as making this bug thread.
Support Ticket Number: #130715-000834

edit
Most likely unrelated, but the only thing that changed on this character between a few days ago and tonight, is that when I logged in tonight I immediately withdrew my newly unlocked Radiant Vambraces and applied them to my gloves before setting out to knock out this daily. I had the gloves equipped at the time I dragged them into the skin application window, though that is usually not a problem when done during normal transmutation. Again, probably not related, but wanted to document it all the same.

I logged into my lvl26 Warrior this weekend – after not using him since the southsun cove event – and he also had his traits resetted.

No clue when or why, but I could reallocate the points immediatly (well, lvl26).