Wardrobe
If you destroyed, deleted, transmuted your Charr Cultural Armor before the advent of the Wardrobe, you will need to replace those skins. There is no way for the Wardrobe to know which Cultural Armor items you purchased.
It is not a bug. Sorry for your loss.
Yeah, that’s not a bug. I can sympathize since I had a similar problem (had some human T3 pieces that ended up being destroyed before the Wardrobe system), but there really isn’t anything they can do about it. If you don’t have the skin anymore, it can’t unlock.
aha ok thank you.