Ways of repro-ing the Black Screen bug

Ways of repro-ing the Black Screen bug

in Bugs: Game, Forum, Website

Posted by: Echo.3741

Echo.3741

[update] ALL FIXED as of 03/31

How to 100% reproduce the “black screen”, “not responding”, “system locks up, cursor flickering” bug on my client.

  1. Bugs 100% when switching Render Sampling settings while in fullscreen mode (e.g switching from Subsample to Native.) ONLY IF I AM LOGGED INTO A CHARACTER, does not happen in character selection.
    I can still change Render Sampling if I adjust it while in windowed mode and re-enter fullscreen mode with the new sampling setting.
  2. Bugs 100% when switching from both windowed modes to a fullscreen resolution that is different from my desktop resolution.
  3. Bugs 100% when switching from “Window” resolution to a fullscreen resolution.
    CAN WORK-AROUND BUG by first switching from “Window” to “Windowed Fullscreen” and then to fullscreen.

Can also happen randomly immediately after loading into a new map when in fullscreen mode.


My specs:

Operating system: Windows 7 x64 on Macbook Pro late 2013 model
CPU: Intel i7-4558U @ 2.8-3.3GHz
RAM: 8GB
Display: Intel Iris 5100
SSD
++ Latest drivers

Echo Mir // Echo.3741 [Echo] Echo Echo Echo Echo

(edited by Echo.3741)

Ways of repro-ing the Black Screen bug

in Bugs: Game, Forum, Website

Posted by: Echo.3741

Echo.3741

Bump and updated OP with specs

Echo Mir // Echo.3741 [Echo] Echo Echo Echo Echo

Ways of repro-ing the Black Screen bug

in Bugs: Game, Forum, Website

Posted by: NovaZephyr.1293

NovaZephyr.1293

For me, reproducing it is as easy as logging into a character, swapping maps, loading pvp/exiting pvp. Basically anything that requires me to load a screen. To get around it I just hit windows while it’s loading and wait for the icon to glow orange and then I’m back on my merry way. But it’s annoying as ‘f’ when I forget to hit windows.

The only time it doesn’t happen is if loading in the same map I was already in (includes pvp matches) or of I’m loading the game itself up until the character screen. Once I select a character the shenanigans begin.

Ways of repro-ing the Black Screen bug

in Bugs: Game, Forum, Website

Posted by: Echo.3741

Echo.3741

For me, reproducing it is as easy as logging into a character, swapping maps, loading pvp/exiting pvp.

It isn’t as severe on my end, but I still have to make a habit of switching to windowed before I load into a new map. >_<

Echo Mir // Echo.3741 [Echo] Echo Echo Echo Echo

(edited by Echo.3741)

Ways of repro-ing the Black Screen bug

in Bugs: Game, Forum, Website

Posted by: NovaZephyr.1293

NovaZephyr.1293

I figure they’ve been working on it but it’s not as easy to fix as some of the other crashes. I’m pretty patient over all. I’ve waited two weeks, I’m sure I can wait a bit more, I just wish I knew if a fix was soon or not I suppose.