Weapon vanished from inventory

Weapon vanished from inventory

in Bugs: Game, Forum, Website

Posted by: Demon of the Light.7961

Demon of the Light.7961

I was playing in EotM, we were taking back the bell, when suddently the game lagged (the animation continued, they just looped continously and everyone was running still).
Since I was already recycling some greens and blues I continued thinking that I would’ve been reconnected to the server to be able to join the game again, sadly it didn’t happened.
Now, one of the weapon I keep with me was Labrys, after I logged back in I discovered it was gone (the reason I noticed it is that I bought another salvage kit and it didn’t landed where I usually keep them), the reason I exclude that I accidentatly salvaged it are:
It usually requires a confirmation
I was all the way on the bottom of the inventory, whereas I kept Labrys in the fourth slot.

To be honest, I really don’t care a whole lot about that weapon (yeah, I’m a bit disappointed but wathever) since it is worth just a bit less than 4 gold, but I’d prefer to know what happened exactly since it may happen to something a lot more valuable.

Weapon vanished from inventory

in Bugs: Game, Forum, Website

Posted by: Demon of the Light.7961

Demon of the Light.7961

Well then, I guess I’ll open a ticket to know what happened (even though I didn’t thought it was necessary just for some info).
Thanks anyway.

Weapon vanished from inventory

in Bugs: Game, Forum, Website

Posted by: Lodius.5392

Lodius.5392

I will go ahead and give you ANET’s response if you submit this help ticket.

“We are unable to refund missing items.”

I lost a stack of 80+ Globs of Ectoplasm and they wouldn’t help

Weapon vanished from inventory

in Bugs: Game, Forum, Website

Posted by: Demon of the Light.7961

Demon of the Light.7961

Well, it’s not like I said “I’d like the weapon back”, I said “I’d like to know what happened and if it is something I can avoid in the future”, so hopefully I’ll get a better answer.

Weapon vanished from inventory

in Bugs: Game, Forum, Website

Posted by: Sariel V.7024

Sariel V.7024

Just to rule this out, try checking in your bank/guild bank. Use the search function there and in your inventory to be sure you don’t miss the icon if it is there.

Also, make sure all of your inventory bags are expanded. There’s a little drop-down arrow above the inventory of each one, if you don’t know.

I misplace a lot of crap, so I’ve had to go through the whole panic cycle more than once ;D

Weapon vanished from inventory

in Bugs: Game, Forum, Website

Posted by: Demon of the Light.7961

Demon of the Light.7961

Actually, that was my second thought (the first being “what the heck?”, just in italian)…
Before posting on the forum I doublechecked the character inventory (first time by scrolling and checking every item, the second time by using the search function) and “search checked” the bank tab, even though I was (and am) pretty sure it just go poof for the simple fact that during EotM I always recycle every green and blue I find, so I buy a lot of salvage kit, and never once (before logging back in) the salvage kit landed on that slot.
Thanks for the tip anyway, it would’ve been nice if it was that simple.