Why is is so difficult to check a ticket or update it? Is this functionality even there? I thought I was hacked earlier today left a ticket and have heard nothing. Cant find anywhere to check the status or let them know it’s now been resolved.
You can update your ticket by replying to the (automated or other) response email you received when submitting your request.
If you did not receive the automated (or other) reply (be sure to check spam/junk/etc. folders), you can submit a new ticket referencing the original ticket number in the subject line, and state, ‘I no longer need help’.
Good luck.
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