Guild Wars 2

What is the right way to report someone that continues troll in WvW and places siege in terible places, so that we can’t build proper siege to defend our keeps?

For example, someone that builds so much siege in the Lord room of a keep that we can’t place any decent defensive siege, because of the limited siege rule.

We have reported this person over and over witht he in-game reporting tool, but nothing was done: this person is still building fake siege in our keeps.

The worse is in EB, because this troll just builds siege at the start of the week and that siege stays there until we loose the keep. He doesn’t even have to refresh it ever half hour, cause siege in EB doesn’t de-spawn.

Can ANet please tell us what we can do about this, how to report this person? We got videos, we got screenshots, we got testimonies…

Or does ANet find it’s fair in WvW that one person can sabotage keeps like this? If ANet thinks it’s fair, then please tell us so, so we can stop being so frustrated about ANet’s silence on this topic!

There are several options for you. Your best bet is contacting Support — you can add screenshots and commentary that way. You can also send email directly to support or just use the /report function in-game.

Some of the devs have posted here on the forums about this. The gist of their comments seems to be:

• Griefers are not tolerated and they will investigate reports, especially about the same person(s) and especially coming from different accounts.
• It can often be tricky to distinguish good intentions (but poor placement) vs intended griefing, so don’t expect immediate action and some details are more useful than others.
• Don’t post on the forums, except in the most general terms — ANet will follow-up on all tickets, but it’s not reasonable for any one (or 12 of us) to be the judge and jury, as well as an accuser. In other words: don’t name names or post screen shots here.

To repeat: ANet doesn’t think griefing is fair; report it via private channels and be patient while they investigate.

Illconceived Was Na.9781:

There are several options for you. Your best bet is contacting Support — you can add screenshots and commentary that way. You can also send email directly to support or just use the /report function in-game.

We did all that… several times. Not just with screenshots but with videos too. No result…

Any other way?