Why does WvW say that I'm not a 'citizen?'

Why does WvW say that I'm not a 'citizen?'

in Bugs: Game, Forum, Website

Posted by: TheHeretic.3529

TheHeretic.3529

I transferred to a linked server before the WvW patch was even announced, about 2.5 weeks ago.

Everyone is earning rewards while my entire guild can’t get anything.

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Maybe I’m a thorn in your perfection
A heretic’s voice in your head
A stargazer, releaser

Why does WvW say that I'm not a 'citizen?'

in Bugs: Game, Forum, Website

Posted by: Haleydawn.3764

Haleydawn.3764

Don’t you have to have played on the server 3 weeks to earn pips?

Kitten.

Why does WvW say that I'm not a 'citizen?'

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

@OP: I’d recommend starting a support ticket. I think you’ll need an individual to check out your account to clear this up.
https://help.guildwars2.com/anonymous_requests/new

Good luck & please let us know what you find out.


Don’t you have to have played on the server 3 weeks to earn pips?

No.

The longest you might wait to earn any pips is 14 days; the shortest (if waiting at all) would be 7 days.

The three-week wait is only for earning loyalty pips. (And it also requires playing a few hours of WvW during those weeks.)

So if OP moved 2.5 weeks ago, they should be earning something.

edited to clarify

John Smith: “you should kill monsters, because killing monsters is awesome.”

(edited by Illconceived Was Na.9781)

Why does WvW say that I'm not a 'citizen?'

in Bugs: Game, Forum, Website

Posted by: Haleydawn.3764

Haleydawn.3764

Taken from the WvW skirmish release page;

Pips earned every tick based on the following criteria:
Your world’s position during the skirmish (first, second, or third).
Your WvW rank.
Whether you’re commanding a squad with at least five people in it.
Whether you’re fighting while outnumbered.
If you’ve been playing on the same world for at least three weeks.
In addition, to discourage transferring for rewards, you can only earn pips if you have not transferred recently and if you have earned WvW participation.

It wont do any harm to open a ticket for clarification though.

Kitten.

Why does WvW say that I'm not a 'citizen?'

in Bugs: Game, Forum, Website

Posted by: TheHeretic.3529

TheHeretic.3529

Taken from the WvW skirmish release page;

Pips earned every tick based on the following criteria:
Your world’s position during the skirmish (first, second, or third).
Your WvW rank.
Whether you’re commanding a squad with at least five people in it.
Whether you’re fighting while outnumbered.
If you’ve been playing on the same world for at least three weeks.
In addition, to discourage transferring for rewards, you can only earn pips if you have not transferred recently and if you have earned WvW participation.

It wont do any harm to open a ticket for clarification though.

Each of those are individual criteria for earning pips, and not completely restrictive if you’re missing any single one. I have been on my current server for 2 full matchups, and the UI says I haven’t even met one yet.

Maybe I’m a thorn in your perfection
A heretic’s voice in your head
A stargazer, releaser

Why does WvW say that I'm not a 'citizen?'

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Taken from the WvW skirmish release page;

Pips earned every tick based on the following criteria:
Your world’s position during the skirmish (first, second, or third).
Your WvW rank.
Whether you’re commanding a squad with at least five people in it.
Whether you’re fighting while outnumbered.
If you’ve been playing on the same world for at least three weeks.
In addition, to discourage transferring for rewards, you can only earn pips if you have not transferred recently and if you have earned WvW participation.

They have clarified what they mean by “playing on the same world for at least three weeks” and “if you have not transferred recently.” If the OP moved 2.5 weeks before the patch, they should qualify for some pips, not none. Loyalty is a bonus that applies after a minimum of three weeks participation; eligibility delays (for earning at all) are a maximum of 14 days (minimum of 7).

It wont do any harm to open a ticket for clarification though.

If the OP is correct that they transferred over 14 days ago, then something is wrong if they aren’t earning pips.

The only way to address that is to open a ticket.


Loyalty

We need to update the loyalty pip description. You need to earn at least 3 wood chests for 3 weeks to be considered loyal. We wanted you to have to participate in skirmishes to be considered loyal

…It’s the first set of chests you get on the Skirmish Track. So basically earning 75 pips for 3 weeks will get you the loyalty bonus.

And

We need to update the loyalty pip description. You need to earn at least 3 wood chests for 3 weeks to be considered loyal. We wanted you to have to participate in skirmishes to be considered loyal.

Earning Pips

Pips cannot be earned if you have recently transferred or if you do not have enough participation.

…You must play on a world for an entire match in order to be eligible for earning pips.

And

It’s not technically 1 week its “a whole match” meaning you need to be a member of the world at the start and end of the same match. Depending on when you transfer this can be as short as a week or as long as two.

John Smith: “you should kill monsters, because killing monsters is awesome.”