Guild Wars 2

For the last week or so everytime I try to purchase gems from the store, it says “An error has occured, please try again later”. I have tried to look online but there haven’t been any results. If you know how to fix this please assist me.

The only fix right now is having a friend that can send the 400 gems worth of gold, so you can alter the amount, after that you can send his or her gold back. For now it’s waiting on Anet to fix this.

When I had this problem about a month ago, it was because the address on my credit card spelled my street name with a space (fictitious example: Wood Worm instead of Woodworm), and that was holding up the entire process even though the proper spelling was without the space.
So, double check that, use it exactly how it’s written on your card/bank statement or online statement/settings.

Sometimes the system is just down for a little bit, though. A week long outage has not happened recently.

If you continue to have issue with purchases, you can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

I made sure everything was correct, and also contacted them. They sent a message later on saying everything should be fixed now, but i’m still having the same problems.

Then, you can update your ticket with that information.

Good luck.