Windows 8.1

Windows 8.1

in Bugs: Game, Forum, Website

Posted by: callnineoneone.5896

callnineoneone.5896

Hi, I just installed Windows 8.1 into my PC and installed the Game but when im playing WvW or any other map in fact(after 20min or so.); the game keeps crashing on me and then error report window says this is the reason of the crash witch i cannot understand at all, if anyone here knows what this is please let me know; TY

i have updated every driver in my PC and still does the same
—> Crash <—
OOM: Heap, bytes=4194352,
App: Gw2.exe
Pid: 2908
Cmdline:
BaseAddr: 00190000
ProgramId: 101
Build: 39135
When: 2014-09-20T10:47:40Z 2014-09-20T05:47:40-05:00
Uptime: 0 days 0:26:51
Flags: 0

Windows 8.1

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please post the parts under —> System <— and
—> System Memory <—.
You can find the file with the crash reports here (at least that is the location with windows 7):
C:\Users\YourUsername\AppData\Roaming\Guild Wars 2\ArenaNet.log

Brandar – Kodash [DE]
[SPQR]

Windows 8.1

in Bugs: Game, Forum, Website

Posted by: Cronos.7248

Cronos.7248

Try looking at this thread. Seems to describe the same problem. Short version is that OOM means out of memory, which means that GW2 or some other program has a memory leak (taking more and more memory without releasing what it doesn’t use), you not having enough memory overall, or some combination of the above. A potential workaround mentioned in the thread is to reduce your overall settings to use less memory, and maybe close some background programs that you’re using. And yes, a log would help. Please don’t past the whole log like in the other thread, click “More posting & formatting options…” and attach the text file.

(edited by Cronos.7248)

Windows 8.1

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Posted by: Aria.5940

Aria.5940

It’s a windows 8.1 problem. I briefly had a computer with the same problem (bought and returned to store the same day due to this). You can try to work around it, but the easiest way is just to replace the win8.
Replacing it with win7 (or any other system you like) will solve this problem (note that you’ll need a code from windows to be able to change out windows 8.1 for something else in most laptop computers).
Win8 will do this in multiple games, so even if you do a work-around for gw, you’ll likely encounter this problem often in different programs

(edited by Aria.5940)

Windows 8.1

in Bugs: Game, Forum, Website

Posted by: Zeivu.3615

Zeivu.3615

I personally use Windows 8.1 laptop to play GW2 and I don’t have any problems. It might be something related to the settings and layout you currently have.