Guild Wars 2

Hello all!
I have bought the cute earmuffs skin for my charr not long ago.
on the gem store preview they look good and sit right in place, but when I put the skin on in my wardrobe it looks different and replaced lower than in the preview like its a bug or graphics mistake.
Please tell me what it is and try to fix this! I really like the earmuffs and I think that they look good on my charr ^^

Also it seems kind of weird that the earmuffs for charr have the actual ears clip through them anyway. They should disappear like with charr hair under certain headgear.

it was like this last year too.

yea It’s very unfortunate
cost me 25 gems but still, a little bit disappointing because on the preview it looks perfect, which means there is a way to fix this in game because that’s the way it should really look on a charr…so I really hope Guild Wars will notice this and fix it ^^