Wintersday Tree Rewards Disappeared
ArenaNet Communications Manager
This individual issue needs to be reported in the game, ideally at the time it arises. In the future, please click the gear in the upper left and then submit a report so the team can review the situation and see what’s going on. Thanks!
You might be able to report via a support ticket and an agent may be able to see what you were given as opposed to what you saw. Consider doing that if you desire.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)
Thank you. I will do that tomorrow if the issue repeats.
Just making sure….the four sets didn’t happen to be 2 sets of one kind of snowflake and 2 sets of another kind of snowflake?
Then only two sets of items would show up in inventory. Did you happen to take a screenshot?
By the time I realized it had happened, the items scrolled through. But I do remember them being four different types of snowflakes, for example. I’ll double check if it happens again this evening.
I’ve only experienced this one (similar) ‘bug’ with the Bank/Guild Vault, occasionally, but sometimes items will not appear when I take them out or deposit. They usually do appear within a day, at least, but changing maps or changing characters/entering Character Select, etc. causes them to appear immediately.
They might just be temporarily stuck in ‘neither-here-nor-there-land’, for a short time.
Good luck.
Is this related to the PvP rewards disappearing from bank (still no answer for that one, see other topic : https://forum-en.gw2archive.eu/forum/support/bugs/Pvp-reward-disapears/first )
After two days, I can’t get the bug to repeat. Maybe it was a fliuke. Don’t know. But kind of happy it didn’t repeat.
No idea if I got them later, as Inculpatus hinted, but it’s possible since my bags suddenly seemed overwhelmed with snowflakes at one point.