Wintersday Tree Rewards Disappeared

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Ardenwolfe.8590

Ardenwolfe.8590

I noticed that after I opened the gift under the tree this evening, four sets of snowflakes showed as being received. However, only two sets showed in my inventory.

Not sure if one is a display bug or a loot bug, but either it’s misleading or in error.

Thank you.

Gone to Reddit.

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This individual issue needs to be reported in the game, ideally at the time it arises. In the future, please click the gear in the upper left and then submit a report so the team can review the situation and see what’s going on. Thanks!

You might be able to report via a support ticket and an agent may be able to see what you were given as opposed to what you saw. Consider doing that if you desire.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Ardenwolfe.8590

Ardenwolfe.8590

Thank you. I will do that tomorrow if the issue repeats.

Gone to Reddit.

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Just making sure….the four sets didn’t happen to be 2 sets of one kind of snowflake and 2 sets of another kind of snowflake?

Then only two sets of items would show up in inventory. Did you happen to take a screenshot?

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Ardenwolfe.8590

Ardenwolfe.8590

By the time I realized it had happened, the items scrolled through. But I do remember them being four different types of snowflakes, for example. I’ll double check if it happens again this evening.

Gone to Reddit.

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I’ve only experienced this one (similar) ‘bug’ with the Bank/Guild Vault, occasionally, but sometimes items will not appear when I take them out or deposit. They usually do appear within a day, at least, but changing maps or changing characters/entering Character Select, etc. causes them to appear immediately.

They might just be temporarily stuck in ‘neither-here-nor-there-land’, for a short time.

Good luck.

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: SRG.3607

SRG.3607

Is this related to the PvP rewards disappearing from bank (still no answer for that one, see other topic : https://forum-en.gw2archive.eu/forum/support/bugs/Pvp-reward-disapears/first )

Wintersday Tree Rewards Disappeared

in Bugs: Game, Forum, Website

Posted by: Ardenwolfe.8590

Ardenwolfe.8590

After two days, I can’t get the bug to repeat. Maybe it was a fliuke. Don’t know. But kind of happy it didn’t repeat.

No idea if I got them later, as Inculpatus hinted, but it’s possible since my bags suddenly seemed overwhelmed with snowflakes at one point.

Gone to Reddit.