Guild Wars 2

I collected both halves of keys and entered the chest room but the chest doesn’t open and halves of keys remain in my inventory so I can’t get Garnet Leaper achievement either. I went to other borders and got chests and achievements no problem. Only Garnet leaper which is in Gandarra Border (Red border) is bugged. Then I logged in another character and collected keys again and the chest didnt open for the second character as well. I saw people reported this bug before but as usual no fix but this time it is preventing to complete season 1 achievements.

This is a bug at both Jumping puzzle and Dawn of the season. Please fix it before the season is over.

Confirmed this happened to a friend in my guild earlier. Three of us finished it and opened, but she was unable to get the door to open, and wasn’t able to loot the chest when someone else opened it for her. She had both keys and had not done any other JPs that day.

i have same issus got the keys, doors open but not the chest ……

Seems it is a common bug. Some also reported that they cant open the chest in Saphire sanctum

https://forum-en.gw2archive.eu/forum/support/bugs/Sapphire-Leaper-in-the-Mists-is-bugged/first#post3061457

Are devs aware of this bug? It prevents completion of Premier Season Veteran . At least say something about whether you are aware of it and will fix it or you are aware and dont give a kitten about it. We are still waiting for a fix. I will keep bumping this thread till a dev say something

Same thing happened to me on two of the puzzles I need. Still no fix?

This happened to me today. I (a blue player) got the top half of the key in a red borderland, then followed another player through the Mistwrought Vault door and couldn’t open the chest. I then went and collected the bottom half of the key. At this point I had both top and bottom halves of key in my inventory. Went back into Mistrought Vault, couldn’t open the chest, didn’t get the achievement, still had top and bottom half of key in my inventory.

Would have liked to get the achievement since I made it through and all : /

I still have this problem at Garnet Sanctum…
It’s important that Dev team fix some things like they put invisible wall at SE so players can’t a little bit skip but when comes to fix something more important nothing happened for long long period. I almost brake my keyb died 4 times trying to get there coz whole border is occupied, and finial when I get there and done it can’t get achievement TY for NOT fixing that problem for months!!!

Anet does not care about wvw and its bug, still some around from beta and hasnt been fixed yet so dont hold your breath they will ever fix this

I know this is an old thread, but I’m bumping it to raise awareness that this is still an issue. I was unable to complete the garnet sanctum puzzle today because the chest will not open. Submitted a support ticket, will update with the response I get.