Q:
amazing, 2 year old bug still not fixed.
A:
whatever i found the refund page and submitted request, this is done less than 1 hour after original purchase, lets see how long they gona take to give me my money back.
That’s sad you have stumbled across a bug just in your first hours of gaming. The game is great past that part and there are a lot more to see than what you have got so far. But well, I understand your feeling however if I could suggest something I would tell you to give it one more try by making another char from another race. There would be a very minor chance that you come across another bug like that once again.