Guild Wars 2

when I send bug report in-game why don’t I receive back at least ticket number? I have no idea if support received my bug report, is it working on it or just ignoring being flooded by bugs. My feeling is that I am yelling at the void. What can be more frustrating to log into game and find that all your guild upgrades disapear including guild bank with tons of items?

In-game bug reports are not Support Tickets. Sending a bug report in via the in-game bug report tool only alerts them of a potential bug.

You can file a support ticket for your issue if you would like dialogue with Support Personnel regarding your issue.
http://en.support.guildwars2.com/
Then choose “Ask A Question” in the top middle and fill in the relevant areas to explain the issue.

However, looking at even the 1st Page of Bugs in this forums shows that dozens upon dozens of other players are having this exact same issue. Looking closer will reveal that a dev has already responded to the issue stating they are aware of this issue and are working on a fix for it. In fact, some players are reporting it as being fixed now. If it has been fixed then close your game and reload it for it to become fixed for you as well.

If the issues with guilds disappearing or being the only person in a guild with upgrades and items missing that others are experiencing is not the same issue, then feel free to file a Support Ticket for your different issue.

problem was solved within 1 hour of ingame reporting, thank you staff for that.