Guild Wars 2

hello !
I bought FLAMEKISSED LIGHT ARMOR SKIN for my character , but as it turned out I can not use the

considering the possibility of

-whether can I apply for a refund of the gems for me or change Skin by you ? I do not want to finish the game but collecting gold it took me a long time

- If we can somehow August by my character ( thief ) could somehow use the the Skin ?

- Whether it August copy of this form of pattern and start the game but another profession

sorry for my english, psize the translator

waiting for reply

Marek from Poland

You can try contacting support but if you bought the armor with ingame gold, I don’t think they refund that. From other threads I saw, they only refund gems bought with real money. However they might be able to switch the armor out to the set you can use.

To contact support: top of page: Support. Top of page: submit a request.

Good luck.

I bought gems of gold.

does not want to end the game

In any case, you will be better served by contacting them through Customer Support. They hardly give personalized and direct support via forums, as well this one isn’t the proper section for that. Good luck.

does not correspond at all , said the they moved my department will have to make another two days , and from silence

If 3 days (72 hours) pass by without hearing from them you can post in this thread, Tickets for review, 3 days and older.

But they do want you to wait those 3 days,

May want to fix your title… it says games instead of gems

if they do not reply you in 3 days you should post in the thread given above…(tickets for review)

good luck

I don’t think they will refund your gems, but maybe they will allow you to pick different product from the gemstore for equal price. Maybe. I wish best of luck on that.

If everything else fails, you can always create an alt which can equip LIGHT armor skin and enjoy the game from different point of view. Perhaps with absolutely identical race/face/hairstyle. As mesmer, for example, you can recuperate it’s cost in time. If you park your alt at the chest in a difficult JP and provide portals to the people. Some people will send you mail with cash in a return for the favor even if you provide it for free.

Personally I would appreciate some grace period for purchases in GW2. Something like in WoW – 2 hours long timed gate you can refund the goods.