Guild Wars 2

this skin looks quite dumb in any color other than black. which is what it was previewed in. when you go to dye it there are parts that remain black and green which do not go with the rest of my armor. i would like to politely ask for a refund of gems.

Atomisk.4958:

this skin looks quite dumb in any color other than black. which is what it was previewed in. when you go to dye it there are parts that remain black and green which do not go with the rest of my armor. i would like to politely ask for a refund of gems.

If you would like to ask for a refund, you would have to contact Customer Support. Top of page – Support. If I might make a suggestion, in the future, try out some different dyes on a piece of armor before purchasing. That way, you won’t be in for any surprises. =) There are several different methods to accomplish this.

Inculpatus cedo.9234:

Atomisk.4958:

this skin looks quite dumb in any color other than black. which is what it was previewed in. when you go to dye it there are parts that remain black and green which do not go with the rest of my armor. i would like to politely ask for a refund of gems.

If you would like to ask for a refund, you would have to contact Customer Support. Top of page – Support. If I might make a suggestion, in the future, try out some different dyes on a piece of armor before purchasing. That way, you won’t be in for any surprises. =) There are several different methods to accomplish this.

Inculpatus,

That’s good info about how to go about getting a refund. But how do you preview Gem Store items so you can also preview them with dyes, like you can with TP (player posted) items. I tried and I cant see how to get the Gem Store Toxic Gloves into the regular preview window. Right clicking doesn’t work.

Thanks

You can go to the Mists and preview the items from your PvP locker. You can copy the ‘chat code’ from the Wiki and preview the items that way. You can use any of your identified, unopened dyes on the preview, or use the TP dyes, or again, use the Wiki for ‘chat codes’ for dyes. The codes for dyes and items can be found on Dulfy and the GW2database, as well.

Oh, and you can ask in chat or your guild or a friend to post the item in chat and preview it there, as well.

Inculpatus cedo.9234:

You can go to the Mists and preview the items from your PvP locker. You can copy the ‘chat code’ from the Wiki and preview the items that way. You can use any of your identified, unopened dyes on the preview, or use the TP dyes, or again, use the Wiki for ‘chat codes’ for dyes. The codes for dyes and items can be found on Dulfy and the GW2database, as well.

Oh, and you can ask in chat or your guild or a friend to post the item in chat and preview it there, as well.

Thank you, Inculpatus! You ROCK, man!

I got the code from the wiki like you said and woot!

Krypto.2069:

Inculpatus cedo.9234:

You can go to the Mists and preview the items from your PvP locker. You can copy the ‘chat code’ from the Wiki and preview the items that way. You can use any of your identified, unopened dyes on the preview, or use the TP dyes, or again, use the Wiki for ‘chat codes’ for dyes. The codes for dyes and items can be found on Dulfy and the GW2database, as well.

Oh, and you can ask in chat or your guild or a friend to post the item in chat and preview it there, as well.

Thank you, Inculpatus! You ROCK, man!

I got the code from the wiki like you said and woot!

Lol. You are welcome! And it’s (wo)man…haha.

when i go to support page it says the page cannot be found, which is why im asking here for the refund. and you cannot try different dyes on the toxic gear i already checked.

Seems to work fine here using the link at the top of the forum.
https://guildwars2.zendesk.com/entries/27697743-Refunds

Atomisk.4958:

when i go to support page it says the page cannot be found, which is why im asking here for the refund. and you cannot try different dyes on the toxic gear i already checked.

You can try different dyes on the toxic gear, just like any other dyeable armor. Try previewing the armor outside the gem shop, and you won’t have problems trying any dyes in-game. =)

Using the on-site links should take you to the Support site. Saved links in your browser often give an error the first few times you use them…no idea why they don’t redirect properly.