Guild Wars 2

Hi,

I am not sure what triggered it, but now none of the cut-scenes (Pact attack, HOT, defeat of Mordremoth dragon in Dragon’s Stand, etc.) play on my GW2. I can see sub-titles running at the bottom of the screen, but no video.

I have tried the methods below without any success:

1. Swap GTX570 to GTS650.
2. Clean update to newest Nvidia driver.
3. Copy the whole GW2 folder from another computer with working cut-scenes and run from it.
4. Use the “prefreset” shortcut option to reset all GW2 options.
5. Deleting “Guild war 2” folder in User-Appdata-roaming.

Is this a known problem with existing solutions? My game works well except for the cutscenes, so I doubt it is a system/hardware problem.

Does GW2 play cutscenes using a media player in Windows? Will changing the default program for play video files (mp4, avi, mpeg etc.) to VLC affect the cutscenes in GW2?

I really want to appreciate the nice arts in GW2, so please help me fix the problem.

Best,

Try running GW2 in admin mode. (right click > run as administrator) that fixed it for me.

Yes! It worked! Thanks a lot!

However, I need to run as admin not just once, but all the time, to have the cutscenes play normally. I wish that there is a more permanent solution. Still, thanks!