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Posted by: Morgdane.3582

Morgdane.3582

Requesting more information:
Lag can be interpreted in two ways (incorrectly, I know, but its still done).
Are you having low FPS, meaning your system is chunking, and you are seeing stuttering movement, or are you having skill delay time, meaning there is no stuttering going on, you hit a skill #1 or whatever, and there is a considerable pause before the skill activate?

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Posted by: Morgdane.3582

Morgdane.3582

Ok, so definately a connection issue. What you’ll need to troubleshoot is whether its your side, or server side. If its your side, then you’ll end up either fixing it locally, or contacting your internet provider to have them fix your line. If it’s Anet’s side, gonna have to wait till they fix it.
Take a look at: https://help.guildwars2.com/entries/27698133-Connectivity
Run that diagnostics and lets see what it says. What you’re looking for on that traceroute are any failed hops, usually shown as ***’s, or any abnormally high times. I have Comcast cable, I consider anything consistently above 100ms unacceptable.
If this traceroute comes back good, then that’s a pretty good sign that your internet is working well.

Another test you can do that isn’t reliant on guild wars is a ping test. To run a ping test, open a command prompt (start, run or run window, command) and type in “ping comcast.net -n 100” without the "’s. If your ISP is not comcast, use a neutral website, like yahoo.com.
Again, you’re looking for failed pings (Request timed out) or high times, above 100ms.

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Posted by: Morgdane.3582

Morgdane.3582

Actually I do see issues on that test. Your 3rd, 5th, 7th, 9th, 10th, and 11th have higher than expected packets lost. What this means is that your computer, and their server, is having to send bits of information multiple times for it to get through.
With it starting at your third hop out, that’s something on your line.
1st/2nd hop would be your router/modem, (2 if you have a separate router and modem, 1st only if its an all in one) the next 5-6 hops are usually your provider.
You might run the ping test that I was talking about in in my earlier post to rule out it being an issue specific to GW, but it looks to me like there’s an issue on your line. I’d call your ISP and ask them to check it out. Tell them you are seeing signs of “intermittent packet loss.” If you get someone who knows what they’re doing they’ll understand what you mean.

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Posted by: Morgdane.3582

Morgdane.3582

And regarding the “it’s happening to someone else, so isn’kitten problem with GW?” logic, I just went through troubleshooting an FPS issue with my computer. I can look on the forums and find dozens upon dozens of nearly identical issues described on there, but it still turned out to be my motherboard acting up. Proof that when troubleshooting, you shouldn’t assume anything until you’ve proven it.

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Posted by: Morgdane.3582

Morgdane.3582

o.O I have no idea how “isn’kitten” showed up there lol, that should be isn’t

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Posted by: Remix.2086

Remix.2086

this thread isnt getting me anywhere, thanks for trying to help

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