Q:
divine lucky envelope bug?
A:
Not heard of this particular one before. But, sometimes items temporarily ‘get lost’ between the bank and the character. Usually, either a change of maps, logging out and back in, or a wait of a day or two ‘finds’ the lost items. Make sure to check all bank slots, character inventories, guild banks, etc., and if not found after a few days, submit a request for assistance to the CS Team.
Top/Bottom of Page – Support – Submit a Request
Good luck.
(edited by Inculpatus cedo.9234)