Guild Wars 2

this can be a question topic too, ill just copy paste my report from my email

Aug 11, 22:44

recently did a lvl 50 fractal of the mist run, done with that and got a daily chest which contains a pristine relic, gold and a ring. moved on and did a lvl 40 fractal of the mist run soon after. didnt get any daily reward which should contain gold, a pristine relic and either a ring a skin or a chest.

additional info: personal reward level is 36.
did fractal 50 at 11 AM SEA time
did fractal 40 at 12 pm SEA time

shouldnt i get a chest?

no. you are rewarded at your personal reward level or the fractal level, whichever is lower.

in essence you did a lvl 35 and then a lvl 36 fractal. had you gone on to do one in the 30-39 bracket, you wouldn’t have recieved a chest for that either.

Not a Bug. Basically if your personal reward level is 41 or higher, then you would be able to get a chest for highest frac rage (41-50) + a 31-40 chest. As long as you are not there, you will only get one chest per day for doing the level 30 range.