gem store purchase not delivered

gem store purchase not delivered

in Bugs: Game, Forum, Website

Posted by: loki.7194

loki.7194

I purchased some transmutation stones the other day and they were charged but never delivered. Anyone else had this problem?

gem store purchase not delivered

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

This is almost always caused by a full mailbox. There’s a bug where the mailbox count (x/10 messages) doesn’t count some messages, but they do fill up the inbox and prevent new mail from being received. Try clearing out your inbox, and waiting for the mail to arrive. (It can take several minutes.)

gem store purchase not delivered

in Bugs: Game, Forum, Website

Posted by: loki.7194

loki.7194

Will give it a try. Thanks!

gem store purchase not delivered

in Bugs: Game, Forum, Website

Posted by: EnemyCrusher.7324

EnemyCrusher.7324

I’d love to see a fix to the incorrect mailbox count bug, mostly for the sake of Jeffrey and everyone else who have to let players know about it every day, but also for those players who think things got lost in the mail because of it. (I’ll admit, I was one of those players a while back).

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