how to fix this bug ?
That is your game crashing. It encountered some kind of error and had to shut down. As to why it does that thing where it still lets you sort-of play for awhile, I don’t know.
This will generally only happen in large-scale events, such as Tequatl, Jormag, WvW zergs, &c.
One common solution for this is to lower your in game graphical settings. If your graphics are at high settings, such crashes are much more likely to occur. This is because the game has a lot more to process with the number of players/effects/enemies/&c. around, and having high graphical settings makes it so the game has to work exponentially harder to process all the information. At some point, it might mess up somewhere due to being overloaded, and end up crashing as shown in your video.
After the event is over, you can put your graphical settings back up to whatever you had them to before since all the in-game craziness will be over.
If your graphical settings are already on minimum, then I would check to ensure that you’re using hardware that meets the “recommended” specifications given (I’m assuming that it already does), and that you’re using a 64-bit operating system (which it looks like you are).
hello,
I have such problems too, contacted support and its already 2 week and noting changed just the crash report says other things not the earlier problems lool.
But to make sure its not hardware or other software problem send a ticket to support and do the tests they say.
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I tried speak with support they check my system,but they can’t find solution how to fix this bug,in PC graphic card is MSI 780,and this crash coming just on Teq some times in Karka,and I changed my settings from ultra to high,and it didn’t help,any another idea how to fix it
Change your settings to best performance or very low for everything. This will most likely fix the problem. Changing your settings from ultra to high really isn’t much of a change so you are still crashing…
To the other poster if you already did this try to stay away from the Zerg. Attack the opposite foot for a bit at teq and defend turrets or something.