Guild Wars 2

5 consecutive crashes and counting. all with the same error message about CharMatrix.
the game was fine until last night’s “patch”.

I have crashed a total of 3 times since last night to, If i could guess it might have something to do the last feature pack.

Same. Throughout the past 10 or so hours of play, I’ve crashed a total of 3 times. 2 were when I was swimming, and one was when I was just defeated. None of this occurred before the most recent patch.

OK ArenaNet there is at least one other thread dealing with this issue and players talking about it on mapchat, please get working on this and if you already are please hurry.

Yeah its getting worse.. at least 4 times already today.

Something I have noticed is the Trading Post goes incredibly slow to inactive totally then a few minutes later.. BANG! game client crashes.

Also had the" GW2 has incurred a serious issue.. etc etc … crasedh and report sent via Windows, which I have not seen before either.

Mine keeps crashing today too Only happening since the new patch.

I’ve crashed several times today whilst in Caledon.

Yep, I keep getting the charmatrix crash too, in Queensdale, roughly the same spot every time I think. I never used to have crashes until recently

I recommend that anyone experiencing frequent crashes open a support ticket.
https://help.guildwars2.com/anonymous_requests/new

This does two things: it ensures you’ll get individual attention (which a forum post does not) and it will help ANet get the data they need to determine if there’s a problem on their end or someplace else.

After every patch, there are always some people who experience trouble with the game. Most of the time, it’s coincidental, e.g. some other software was also updated or the GPU decided to overheat that week (not the week before). That means it’s all the more important to provide ANet with specific details: copies of error reports, time, location, etc.

For those experiencing issues with the TP, that’s likely to be unrelated. The TP uses a 3rd party software for in-game rendering of html and that software is …temperamental. Check in the tech support subforum for tips on dealing with awesomium.exe.

Trog.2918:

Yep, I keep getting the charmatrix crash too, in Queensdale, roughly the same spot every time I think. I never used to have crashes until recently

Same crash I’ve had 4-5 times. Happened several times while I wasn’t even interacting with the game at all. Another while I was idle and chatting ingame, and a friend standing right next to me crashed at the same time.

Bump.

Assertion: CharMotion has invalid matrix

The game has been crashing at random from the same issues everyone else here is posting about. For me, the screen freezes up for 1-2 seconds, then crashes.
I’ve sent an error report and will continue to send data after every consecutive crash. Hopefully they get this fixed soon.

I assume you guys did that, but did you use -repair and let the game check the files? That may help.

I can work with once every 3 hours, even on lowest settings. Annoying, sure, but doable.