just lost all my fractal reward levels

just lost all my fractal reward levels

in Bugs: Game, Forum, Website

Posted by: chronic.9403

chronic.9403

so yeah, i was doing a fractal with the guild. i had a personal reward level of 5. after entering the jade maw realm, my personal reward level was reduced to 1. after beating the jade maw my personal reward level became 2 and stayed there

i should have a personal reward level of 6. someone want to fix this for me

just lost all my fractal reward levels

in Bugs: Game, Forum, Website

Posted by: LePokemonDoctor.7025

LePokemonDoctor.7025

Just trying to cover all bases here… You know the Personal Reward Level is not shared between all characters on your account ? Were you on an alt by any chance?

just lost all my fractal reward levels

in Bugs: Game, Forum, Website

Posted by: Cyrael Pelingar.9650

Cyrael Pelingar.9650

Just trying to cover all bases here… You know the Personal Reward Level is not shared between all characters on your account ? Were you on an alt by any chance?

In addition to what LePokemonDoctor said, you can see and start the highest level FotM that anyone in your party (currently in an LA Zone, even other servers or overflows) can start. If you were on an alt you had not taken in before and the highest person in your party was also level 5, you would see level 5 while in reality still only being level 1.

*Edit: If what I described is not the issue, are you saying that through the first 3 maps your personal reward showed on the screen kitten , then changed to 1 at Jade Maw? Sending a support ticket through the game or http://en.support.guildwars2.com/ may get more visibility from the mods.

(edited by Cyrael Pelingar.9650)