Guild Wars 2

i bought 11g gold worth of stuff and the TP took 25g from me and no items!
can someone help me get this money back?!

You can contact the CS Team and discuss the issue with them. Top/Bottom of Page – Support – Submit a Request.

Good luck.

I had multiple issues with the tp today. Slow loading times, not giving money when insta-selling, cancelling sell orders doesn’t give the items back, random can’t connect messages.

If there’s latency between you and the TP, you aren’t losing your items or gold — however, you might not be able to locate the transactions in the queue for a bit. Do contact support, but also keep an eye out — as soon as the servers catch up, you should see the items/gold waiting in your drop box.

I got 26g eaten yesterday. I’m still really bent about it especially reading this post… If your money is taken it’s gone period.

I purchased some gems yesterday and it took 20minutes for them to finally appear in my balance.
In the same session all guild information went missing (again) and skill/server lag was over lots of maps that me and guild mates entered culminating in a plethora of crashes and insta downed state if we were lucky to not get DC’ed.
The ingame performance is getting worse and worse imo.. of course it could just be me and the all the others that are suffering this decline all at the same time are maybe using the same poor ISP or the same poor hardware.. but I think that might just be stretching it a bit.

Net lag I can live with, afterall none of our gear/connections are 100% perfect 100% of the time but obvious server issues are imo obvious when your waiting for skills to activate for 10, 20, 30 secs a pop whilst everything else is working fine including your #1 attack.

Get rid of all the cruddy glamour footprints and mass particle effects and then invest in better server tech, then maybe things will start to get a little more playable for a lot more players a lot more often….