need help!

need help!

in Bugs: Game, Forum, Website

Posted by: Beaterz.2860

Beaterz.2860

i hope any dev or admin reads this and wants to help me.

i was trying to send a mystic forge conduit to a somebody (i gladly want to give name in a pm) but instead of mailing it it got deleted somehow :S the mail wasn’t send and the item was deleted… please look into this, you can check all my account settings and info or what ever so you can see i had it and it got deleted. please can i get it back or can it be given to my the guy i wanted to send it to? im desperate, thank you for your help.

need help!

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

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Does the recipient have room in their mailbox? They should try to clear it out to see if the mail is just being held temporarily. (After 10 messages or so, no new mail will be delivered from other players.)

need help!

in Bugs: Game, Forum, Website

Posted by: Beaterz.2860

Beaterz.2860

Does the recipient have room in their mailbox? They should try to clear it out to see if the mail is just being held temporarily. (After 10 messages or so, no new mail will be delivered from other players.)

checked, he has room, no mail :’( thanks for the quick reply i hope you can help me further with this situation :S

need help!

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

Previous

Jeffrey Vaughn

Content Designer

At this point, there’s nothing I can personally do. You might open a support ticket, but this isn’t an issue I’ve ever heard of, so I’m not sure what they can do. Sorry!

need help!

in Bugs: Game, Forum, Website

Posted by: Beaterz.2860

Beaterz.2860

I understand that you cant help me as you don’t know what the problem is, i will open a support ticked and hope that i get it back :S don’t have high hopes for it though. it might be aswell something i did wrong but i can’t imagine myself screwing up something as simple as sending a mail. thank you anyway.