"net::ERR_CONNECTION_ABORTED" - Trading Post

"net::ERR_CONNECTION_ABORTED" - Trading Post

in Bugs: Game, Forum, Website

Posted by: Haggy.9238

Haggy.9238

When I try to open the gem store/trading post I’m getting the error message “net::ERR_CONNECTION_ABORTED” and then just a blank screen. Anyone know of a fix?
Tried repairing the game and no change.

"net::ERR_CONNECTION_ABORTED" - Trading Post

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Easiest fix is to clear out your gw2 cache, in your temp directory. Or for specific instructions:
https://forum-en.gw2archive.eu/forum/support/support/Black-Lion-Trading-Post-Loading-Issues/first#post4146823

If that doesn’t do the trick and if you are on windows X, change your default web browser — there are some known issues. If that fixes the issue and if you want to return to your preferred browser, there are some settings you need to adjust.

John Smith: “you should kill monsters, because killing monsters is awesome.”

"net::ERR_CONNECTION_ABORTED" - Trading Post

in Bugs: Game, Forum, Website

Posted by: Haggy.9238

Haggy.9238

Tried deleting my temp folders, changed my default browser and figured I’d try after disabling my anti-virus and still no luck. Any other suggestions?

"net::ERR_CONNECTION_ABORTED" - Trading Post

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Tried deleting my temp folders, changed my default browser and figured I’d try after disabling my anti-virus and still no luck. Any other suggestions?

At this point, I’d create a support ticket
https://help.guildwars2.com/anonymous_requests/new

While you are waiting, you can also try running the game as an admin:

If you find that the Black Lion Trading Post does not load for you, try right-clicking Gw2.exe and selecting “Run as administrator” and then attempt to access the trading post.

And make sure the default browser you chose works by using the in-game command to access the official wiki:
/wiki

If that isn’t working, then choose another default browser (maybe IE) until it does.

Customer Service is pretty good at tracking this stuff down; they’ll help you get to the bottom of it, although it might take a few iterations.

Good luck and please let us know what you find out.

John Smith: “you should kill monsters, because killing monsters is awesome.”