not Incoming Gift of Exploration

not Incoming Gift of Exploration

in Bugs: Game, Forum, Website

Posted by: cansin.2907

cansin.2907

My ticket # 387078
Why are you still
Do not Incoming Gift of Exploration x 2

How long you have to wait ?

Back problem
I am already waiting for 11 days

If you experienced this issue after Feb 18th 23:00 UTC, then you cannot solve the issue on your own. Beginning on Feb 26th, the Customer Support Team will start automatically mailing out Gifts of Exploration once daily to anyone who experienced this bug within the preceding 24-hour period. After earning the gifts, if you do not see them in your in-game mail right away please wait 24 hours and check your mail again.

If you continue to have issues after following the suggestion above, please let us know.

Regards,

Michael
Game Support Lead
Guild Wars 2 Support Team
http://support.guildwars2.com/

??????

Vince (Guild Wars 2 Support)

Mar 01 23:59

Greetings,

Thank you for contacting the Guild Wars 2 Support Team.

I am transferring your ticket for further assistance. A member of the team will be in contact with you as soon as the issue has been fully reviewed.

Regards,

Vince
Guild Wars 2 Support Team
http://support.guildwars2.com/

??????

Gonna be kidding me?
I am waiting for first 80 hours

So you are saying
Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove.
I repeat very much
Check carefully.

Gonna be kidding me?
I am waiting for first 80 hours

So you are saying
Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove.
I repeat very much
Check carefully.

Says again.
You are presented with

Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove, Chantry of Secrets

Again check and confirm again confirmed.

Come to my mail box
I did not receive compensation
Gift of Exploration x 2

Why not keep promises

So you are saying
Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove.
I repeat very much
Check carefully.

Says again.
You are presented with

Divinity’s Reach, Hoelbrak, the Black Citadel, Rata Sum, and the Grove, Chantry of Secrets

Again check and confirm again confirmed.

Come to my mail box
I did not receive compensation
Gift of Exploration x 2

not Incoming Gift of Exploration

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

According to the instructions/announcement, you will only get the GoE within 24 hours, if you experienced the bug after the 26th of February. Otherwise, if the suggestions don’t work, you will have to wait for your ticket to be individually assessed and responded to. Good luck.