Guild Wars 2

Hello, I finished the first season wvw, and earned the title veteran of the mists. with it I got the “WvW Season 1 Reward Chest Key”, but at the end of the season I did not get the chest. it is a bug or the way it should be?

The reward chest is sent via email and the two most common reasons you might not have seen it are:

• It doesn’t necessarily go to your WvW character; check the mail for each of your toons.
• If your mailbox is full, it might not get to you at all. Clear out your mail. (The game limits the number of emails you can keep, so as a rule of thumb, you should try to keep your inbox empty.)

If none of that does the trick, open a support ticket — that’s the only way you can guarantee that the Support team will get a chance to investigate the particulars for your situation and follow-up with you.