Guild Wars 2

Same issue here. the v-sync method works; but i would like a real solution.

BUMP. Laughable support from Anet for laptop users on Windows 10. It just so happens this is the only game that displays this problem that I have ever seen. People need a response please Anet. Thanks.
Problem still occurs and has been well and truly ignored by Anet. Disgraceful technical support.

This exact issue just started happening to me after the big patch on Tuesday. Was playing the game fine before that. I have a Geforce GTX 970M running the latest driver, 364.72 on Windows 10.

I’ll try running in compatibility mode, but this really needs to be addressed.

Adding my name to the list as well, broken since the quarterly update last Tuesday. However I’m kind of stuck as running Windowed mode somehow conflicts with Optimus and drops my 980M clocks, fullscreen with vsync off is sub-optimal, and Windows 7 mode has much worse CPU performance (noticeable in big maps like Verdant Brink). Looking for a fix…

BUMP

Just how many people are required for the developers to do something about this issue?

At least acknowledgement that this issue is occurring and you are looking into a fix would be nice, we are not in the dark ages of carrier pigeon communication any more -_-

If you cant fix it at the moment, tell us! If you are working on it, tell us! This is a massive issue for a large percentage of your player-base and yet “silence” is your answer to the feedback about the problem. If people knew the problem was being worked on we could work together to bug check and fix it.

Most tech problems like this are sorted out by your team reasonably quickly, so how does a MASSIVE one like this go unnoticed and ignored?

DUMP BUMP !
Same problem here.
Lenovo Y70 with GTX 960m on Windows 10.
Freezing loading screen and bugging textures just appeared from nowhere about 5 days ago.
I am a little confused and afraid since people started to report this problem over 4 months ago :<

Suddenly started having this issue, including frequent, multiple crashes in a short time frame, following the quarterly patch. using the 64bit client fixed the issues before but now I’m crashing and have the bugged out load screens. Perhaps it’s a GeForce issue, since that seems to be the common thing here aside from Win10 which we know already is funky with GW2 and drivers.

I’m not even on a laptop, I’m on a desktop and having this issue. The only thing that’s been recommended to me is repairing the client, which I need to try and see if it’ll fix the issue. Maybe the patch + Win10 goofing up corrupted something along the way.

bump…anet? Time for a dev. to comment on this problem if possible.

It happened to me since 4.26, everything is okay if i didn’t switch map.

I would stuck in loading pic when switch maps for about 2 or 3 times, sometimes it returned to the character selection with a bugged screen, most of time just loading and loading for minutes and ended with lost connection.

I use a lenovo laptop, Intel HD Graphics 4000 on Windows 7. The only thing i can do now is restart the game again and again. Help please !!! T_T

Same issue here Lenovo y70 with gtx 860,windows 10. I can turn of vsync which just looks bad or I can use windowed mode/compatibility win 8 mode but that destroys the frame rate. Basically stopped playing the game now where I used to at least do my dailies every day. I am done anyway for now as Heart of Thorns was such a lackluster expansion.

Same problem here:

Win 10, latest patches installed
GeForce GTX 880M v365.10

Dialing it back to Win7 compatibility mode fixes the load screen freezes and texture checkerboarding, but video performance suffers.

Yep, same problem here. Starting suddenly about 2-4 days ago, every time I load to a new zone (sometimes even loading in the same zone), I will get stuck in the loading screen. It’s curious that I can fix the issue by CTRL+ALT+DELing to my desktop — then it loads just fine (although, trying to ALT+TAB or WINDOWS KEY to the desktop doesn’t work.). In fact, I can minimize to my desktop right after I begin loading, and it will load just fine a few seconds later. It’s as if the client can’t load if the computer has focus on it.

Also, after loading into Verdant Brink, I started experiencing the same texture bug that the OP posted an image of. I’m wondering if there is something I can do on my end to alleviate the issue.

Windows 10 Home 64bit (10.0, Build 10586)
Intel Core i7-6700HQ CPU 2.60GHz (8 CPUs)
8192MB RAM (8GB)
Intel HD Graphics 530
NVIDIA GeForce GTX 960M

(64bit client of gw2)

Scratch my statement on having to minimize to desktop, you can actually just CTRL+ALT+DEL to the options menu, then press cancel. As long as focus is shifted away from the client, that is what matters.

Same problem for me since the patch :’( , i post it on forum ( https://forum-en.gw2archive.eu/forum/support/bugs/Charging-maps-since-the-patch/first#post6136175 ) hope we will find a solution …

It’s the Vertical Sync guys … switch on = you need CTRL ALT DEL all the maps , / switch off = bug fix but no sync ….. since the patch

Fara.9835:

It’s the Vertical Sync guys … switch on = you need CTRL ALT DEL all the maps , / switch off = bug fix but no sync ….. since the patch

So, in short, it’s the Vertical Sync’s compatibility with Windows 10?

Having the same issue, only showed up when they ended SAB.
Please fix this Anet, makes the game unplayable to me.

My specs: Lenovo Y70 with GTX 960m on Windows 10.
So the problem is big I would say this bug makes the game very uncomfortable to play.
I made same tests how the game is running with particular settings (Graphic Setttings were unchanged in every situation, test was about FPS) in Brisban Wildlands playing the same character and at the same abandoned location:

• Guild Wars 2 Client 32 bit WITHOUT compatibility mode: STABLE 60 FPS
• Guild Wars 2 Client 32 bit WITH compatibility mode: 30 FPS (32 at peak)
• Guild Wars 2 Client 64 bit WITHOUT compatibility mode: 56-60 FPS
• Guild Wars 2 Client 64 bit WITH compatibility mode: 40-46 FPS
  In all cases Vertical Sync was enable – main reason: I am playing on notebook using external monitor and without VS being turned on I experience stuttering.
  I have noticed many people complain about being forced to have VS enable but you should know that having more FPS than your refresh rate on your monitor doesn’t make your game more dynamic or being faster. If you have 60 Hz monitor it is impossible to see more then 60/61/62 FPS (last 2 options are just approximation errors) – refresh rate tells you how often video image can be refreshed in 1 second and FPS tells you how many frames per second is generated by your Graphic Card to put it very simple. Of course there are plenty of over 60 Hz monitors or they can have some feature like GROM on some Benq series but most of you have just 60 Hz monitor

Coming back to the topic I am not saying that this bug is connected to just Guild Wars 2 Client I would say there is a good chance it is problem connected with Nvidia drivers or Windows 10 but still problem occurs during the game and the victims are players not just users of Windows 10 or Nvidia Graphic Cards.
The first mention about this problem had place almost 6 months ago and I can’t find any response from any dev. I also noticed that the number of problem reports is growing with every patch. I feel cheated by you dear ArenaNet because I have paid for the game and the game doesn’t work as it should be and you just sweep the problem under the carpet only because the problem possibly is not directly connected with you.
I will add this post to Reddit with some modifications to give it a little more attention

Edit 1:
I add link for reddit here You can upvote post if you want.
https://www.reddit.com/r/Guildwars2/comments/4iahr7/bugstuck_on_loading_screenwrongly_loaded_textures/

I upgraded to windows 10 last fall and everything ran smoothly for a few weeks. I’ve been using V-sync on windows 8.1 and 10 without problems. After those couple good weeks things went wonky. The game begun freezing during loading screens and i had to ctrl+alt+del to get past them. I also experienced those pesky texture bugs OP had too. They only occure if i have v-sync on. Had to revert back to windows 8.1. as the game is unplayable without v-sync on. I tried setting refresh rates and limiters but it did not help at all. Sometimes the game crashed so badly that ctrl+alt+del didn’t work and i sent a crash report to Anet. I’ve tried to clean install windows 10 and nvidia drivers but it didn’t help.

No, seriously, we need this fixed asap.
It’s sometimes working, sometimes not and it’s being an intense pain to deal with.
Strangely long loading screens happen too, it’s quite surprising as i’m using ssd.

Win 10 64bit, 64bit client, r9 270x on board.
Tried reinstalling drivers, gw2 itself, even windows. I was messing with the settings and nothing was really able to fix it pernamently. That’s just insanely frustrating…

And ye, happens in gw2 only.

FrozenShy.4925:

No, seriously, we need this fixed asap.
It’s sometimes working, sometimes not and it’s being an intense pain to deal with.
Strangely long loading screens happen too, it’s quite surprising as i’m using ssd.

Win 10 64bit, 64bit client, r9 270x on board.
Tried reinstalling drivers, gw2 itself, even windows. I was messing with the settings and nothing was really able to fix it pernamently. That’s just insanely frustrating…

And ye, happens in gw2 only.

Haha, wow. Even my display wasn’t getting that checkered xD

BUMP! Still no dev response to this. Come on Anet…..at least try to work out a method of stopping this problem, and update people.
Why have we not been given a response?

NilSatis.6720:

BUMP! Still no dev response to this. Come on Anet…..at least try to work out a method of stopping this problem, and update people.
Why have we not been given a response?

I just miss A LOT blizzard’s support…

I guess having V-sync off hasn’t been very noticeable for me — thankfully. But I would still like to find an actual solution.

Razor.9872:

I guess having V-sync off hasn’t been very noticeable for me — thankfully. But I would still like to find an actual solution.

Exactly.

We need an actual fix. I’m still playing without v-sync and can’t use sweetfx or any enhancement like that anymore either,

FrozenShy.4925:

No, seriously, we need this fixed asap.
It’s sometimes working, sometimes not and it’s being an intense pain to deal with.
Strangely long loading screens happen too, it’s quite surprising as i’m using ssd.

Win 10 64bit, 64bit client, r9 270x on board.
Tried reinstalling drivers, gw2 itself, even windows. I was messing with the settings and nothing was really able to fix it pernamently. That’s just insanely frustrating…

And ye, happens in gw2 only.

Wow! Mine only ever does that in-game and was never THAT bad. Yours is actually doing it on the character screen o.O

Turn v-sync off when you get in-game, it’ll stop it from happening. I know it’s not a fix, but you’ll be able to play and depending on what computer you have you may need to play in window fullscreen mode to stop the screen tearing so much. Some people also get fps issues from doing this :/

Later today, I’ll continue to research further into the problem and try out different things. I’m beginning to wonder if there are any options we haven’t tried yet that don’t involve turning off V-sync or putting the client in compatibility mode.

Moving from region to region, for example by Asura gates, sometimes results in the region refusing to load. I end up stuck on the loading screen.

It happens to my partner periodically also. Sometimes she makes into the region, and I don’t, and sometimes the opposite. In either case, we have to ctrl-alt-del out of the game, restart it, and then load into the region.

This started happening after the May 23rd update, so I suspect you “fixed” something on the servers or region-loading that didn’t like it.

Problem solved for me It appears patch which introduced x64 client as regular client solved loading screen stuck bug and wrongly loaded textures. I can use client without any compatibility mode with V-sync being turned on as I mentioned few posts above.

Maybe I’ll be able to see something other than the loading screen sometime…

Because that’s all I’ve been staring at for the last little bit.

Because anet.

Have you tried contacting the Tech CS Team? Tried guesting to another server? Tried the -prefreset command line argument?

Mine is still bugged despite the latest patch. This is getting ridicculous….

Srsly what happened? I cannot change map/overflow, getting stuck in loading screens. Have to completelly turn off game, then come back and then MAYBE when im lucky i get into map OR have to repeat it all over again. I ve never had this problem since yesterday and im playing this game from the start.

At least three possibilities:

• One of the files in your GW2.DAT file is corrupted.
• Your computer got an updated driver set for your graphics and it is conflicting with something the game is trying to do..
• Some other update is creating some sort of conflict.

If you know something about computers, you can try to resolve the second two on your own. The first one can be fixed (without confirming the issue) by repairing the database. See this article on the wiki for more info.

Regardless of the cause, you can instead work with support to troubleshoot. They are often successful in assisting players (the downside is: it can take 2-4 days before you get a response and this is a US holiday weekend).

https://help.guildwars2.com/anonymous_requests/new

I updated windows, nvidia drivers, antivirus, made gw2 repair, checked for viruses, still getting stuck in loading screens…really annoying.

Have you tried forcing the 32 bit client? You can force it to stay on the 32-bit client by launching with -32 on the command line"

I managed to get GW2 and Windows 10 to work together. Well…. sort of. I have to run the game (64bit client) under windows 7 compatibility mode. V-sync works, textures are rendered properly and i get past the loading screens. Its just that the framerates are much lower (25 tops vs. 80 tops) and there is some lag especially in crowded areas or large maps so this is nowhere near the ultimate solution… I hope Anet addresses this problem soon!

Patch after patch nothing change … As always Anet doesn’t care about a minority of players who can’t play properly

Enjoy low framerates with windows 7 compatibility mode

Bump!!

Same as the others:

    Win 10 + Gw2-64 + V-sync ON + Nvidia = Stuck on map change loading screen + Weird visuals 

New update on this isssue.
Going to Option menu and deselecting “Vertical Sync” will recreate the problem, freezing the game.
As usual the “Ctrl+Alt+Del” is a workaround, unfreezing the game but graphics will get messy.
So there’s no actual need to change maps and pass by loading screens to “sometimes” recreate the problem. This is a more sure way, it always happens.
All is needed is to debug code now…

Having the exact same issue and many guildies seem to be as well. Really annoying especially in PvP where if I want to switch characters before a match starts I have to ctrl alt del multiple times to escape the frozen loading screens and hope that I can make it back before the match starts.

Find it hard to understand how such a huge problem has persisted for the last two patches—gw2 usually runs beautifully for me so this is kind of jarring honestly. Really frustrating that we’ve had no official response either.

I’ll try the windows 7 compatibility mode thing but c’mon anet..windows 10 has been out for long enough that you should have a handle on this.

Same error here too…

Win 10 + Gw2-64 + V-sync ON + Nvidia ( GTX860M) = Stuck on map change loading screen + Weird visuals

Thanks guys for the solution with the compatibility mode, was playing with this far too long now…

I saw that this even showed up on Reddit. I linked their thread to this one, so hopefully they will fine a solution.

BUMP … BUMP ….!
Still no dev response to this. Come on Anet…..at least try to work out a method of stopping this problem, and update people.
Why have we not been given a response?

I wonder, did some of you followed the advice from Illconceived Was Na.9781? Contact support to troubleshoot? Because that is often the best way to solve these kinds of problems. No laptop or PC is the same so finding one solution for these kinds of problems that works for everyone will be nearly impossible. And I am not sure that a dev can solve your problems. Someone from support on the other hand maybe can.

BUMP, turning of V-sync fixed the map loading and texture issue!

Game Update Notes – July 26, 2016

Problem still persists.

Hi. Been having this issue for a while now. At this point I’m not longer playing due to the lack of interest by the Anet team on the issue.

I found out immediately because I had just installed the game again like 3 months ago. When I was setting up my settings I experienced a freeze when V-Sync was activated. Such freeze was solved with a CTRL-ALT-DEL. Seconds later I found this happening on every loading screen. CTRL-ALT-DEL worked every time but messed up the textures really bad. Disabling V-Sync solved it for me, although I don’t want play without it and since it always worked with it can’t understand what happened to not work now.

Decided to contact the support team about it. Every time I got an answer it was a different person. The answers were quick but I had to explain the problem every time to a new guy who came in. Then they threw random things at me to do to try and fix it. None worked. Not even compatibility mode which also lowered my frame rate heavily. So I just gave up. For those who want to play Disabling the V-Sync option should work. For those who want to wait for a proper fix..looks like we will be waiting a long time.

I’m probably going to try again soon 2 updates later, but from what I’ve seen, there aren’t any changes.

UPDATE: New update patch 9th August changed nothing. Just tried it again problem still persists! I’ll wait another 3 months I guess.

Hey everybody,

I’ve got the same problems! Stuck on Map-Screen + Texture-Issues! Now, since some of you guys already posted about “fixing” the stuck-on-map-screen problem, I’d like to help you with the texture-problem:

If your textures are messed up again, fire up the graphic-options and set the texture-size on something different (e.g. “high”, if they were “medium” before). This does eliminate the graphical glitches, since the textures seem to get reloaded. After that you are even able to set the texure-size back to it’s old value.

Now, I’d really like to see this issue resolved by Anet, so: BUMP!

UPDATE: My problem is fixed!

If you guys have Windows 10, let it make a new update! It will take some time, it’s one of those larger updates! It fixed it for me! Didn’t have to do anything else! Windows 10 updated and suddenly my game wasn’t freezing anymore! Even with V-Sync on. Textures are fine as well! I don’t know what was causing the issue, but it’s fixed with the new update! At least for now! Cheers, hope it fixed it for you guy as well!