victory or death storyline reset
I’m not sure what the Brew of the Month Club letter has to do with your Personal Story.
Some time back, the Personal Story was re-adjusted, and any characters that had missed Story instances due to the first adjustment found those instances now available.
If you continue to have issue, you can contact the CS Team via the ‘Support’ link above/below. Do be aware, as stated on the in-game Bug Report, no responses will be garnered from said in-game reports.
Good luck.